Updated: March 26, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

I have a girl x who knows all my information ssn bd etc and she always gets in my email money etc

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
How can I help you, sir?

Customer Replay

I would like to keep all my info and email etc I would just like a name or number that only we know and no one can get into any of my info etc without it and know one can change it but me

Do you want to protect your information from that person?

Customer Replay

my x girlfriend knows everything about me and she is computer smart

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Customer Replay

from everyone

You can change your password on the email
To secure an account

Customer Replay

like I had a bank account and the only way a transaction or question would be answered is if they knew *****

I understand your concern.

Customer Replay

can we make a code name or number

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If you want to protect your data and personal information, I'll suggest you just change the password for your accounts, set up 2FA feature etc.

Customer Replay

She will be me and change it

No one would be able to access your account, *****.

Customer Replay

She has done it before

Do you have your email linked to the accounts?

Customer Replay

thats why the bank gave us me and you a code word before transaction would start

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Customer Replay

so you telling me to change my password and what else and you got me

Where do you want to change it? On your email account?

Customer Replay

i want to keep everything just have a word or number after it that only allows me to enter

I understand.
What type of account do you want to enter?

Customer Replay

with a note letting people who work with you that without the password no entry
I plan to have a few things going on and I would like to be sure no one can change it
and I thank you for your patient

You are welcome:)
Is there anything else I can do for you today?

Customer Replay

I am 60 and not a computer man

No worries, *****!

Customer Replay

Yes what do I do???

*****, please tell me the name of the service with your account on?

Customer Replay

My email with Facebook and messenger and know with you guys and my cash app card and it’s trans actions

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Got you, sir!
You can set up 2FA feature on your Facebook, if you wish
2FA is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are.

Customer Replay

what’s that and how is it done sir

It will require additional confirmation to enter your account on Facebook.

Customer Replay

Ok thank you I will give it a try do I ask for a 2FA

Do you want to turn it on?

Customer Replay

yes

Well
Do you use the Facebook app or website of it?

Customer Replay

i use Facebook messenger and email pay pal

Okay
Please, open your Facebook app

Customer Replay

all 3
I open it

To turn on or manage two-factor authentication:

  1. Tap on your account profile in the top right of Facebook.
  2. Scroll down and tap Settings, then tap Password and security.
  3. Scroll down and tap Use two-factor authentication.
  4. Сhoose the security method you want to add and follow the on-screen instructions.


Is everything clear with the provided instruction?

Customer Replay

Thank you I did get in but I will use your rules and try again I don’t want to hold you any longer

You can come back whenever you want to

Customer Replay

Have a nice day

Thank you! Have a nice day too! :)

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