Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
How can I help you, sir?
I would like to keep all my info and email etc I would just like a name or number that only we know and no one can get into any of my info etc without it and know one can change it but me
Do you want to protect your information from that person?
my x girlfriend knows everything about me and she is computer smart
I see
from everyone
You can change your password on the email
To secure an account
like I had a bank account and the only way a transaction or question would be answered is if they knew *****
I understand your concern.
can we make a code name or number
If you want to protect your data and personal information, I'll suggest you just change the password for your accounts, set up 2FA feature etc.
She will be me and change it
No one would be able to access your account, *****.
She has done it before
Do you have your email linked to the accounts?
thats why the bank gave us me and you a code word before transaction would start
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so you telling me to change my password and what else and you got me
Where do you want to change it? On your email account?
i want to keep everything just have a word or number after it that only allows me to enter
I understand.
What type of account do you want to enter?
with a note letting people who work with you that without the password no entry
I plan to have a few things going on and I would like to be sure no one can change it
and I thank you for your patient
You are welcome:)
Is there anything else I can do for you today?
I am 60 and not a computer man
No worries, *****!
Yes what do I do???
*****, please tell me the name of the service with your account on?
My email with Facebook and messenger and know with you guys and my cash app card and it’s trans actions
Got you, sir!
You can set up 2FA feature on your Facebook, if you wish
2FA is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are.
what’s that and how is it done sir
It will require additional confirmation to enter your account on Facebook.
Ok thank you I will give it a try do I ask for a 2FA
Do you want to turn it on?
yes
Well
Do you use the Facebook app or website of it?
i use Facebook messenger and email pay pal
Okay
Please, open your Facebook app
all 3
I open it
To turn on or manage two-factor authentication:
Is everything clear with the provided instruction?
Thank you I did get in but I will use your rules and try again I don’t want to hold you any longer
You can come back whenever you want to
Have a nice day
Thank you! Have a nice day too! :)
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