Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
How can I help you, sir?
How can I help you, sir?
Customer Reply
I would like to keep all my info and email etc I would just like a name or number that only we know and no one can get into any of my info etc without it and know one can change it but me
Do you want to protect your information from that person?
Customer Reply
my x girlfriend knows everything about me and she is computer smart
I see
Customer Reply
from everyone
You can change your password on the email
To secure an account
To secure an account
Customer Reply
like I had a bank account and the only way a transaction or question would be answered is if they knew *****
I understand your concern.
Customer Reply
can we make a code name or number
If you want to protect your data and personal information, I'll suggest you just change the password for your accounts, set up 2FA feature etc.
Customer Reply
She will be me and change it
No one would be able to access your account, *****.
Customer Reply
She has done it before
Do you have your email linked to the accounts?
Customer Reply
thats why the bank gave us me and you a code word before transaction would start
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Customer Reply
so you telling me to change my password and what else and you got me
Where do you want to change it? On your email account?
Customer Reply
i want to keep everything just have a word or number after it that only allows me to enter
I understand.
What type of account do you want to enter?
What type of account do you want to enter?
Customer Reply
with a note letting people who work with you that without the password no entry
I plan to have a few things going on and I would like to be sure no one can change it
and I thank you for your patient
I plan to have a few things going on and I would like to be sure no one can change it
and I thank you for your patient
You are welcome:)
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
I am 60 and not a computer man
No worries, *****!
Customer Reply
Yes what do I do???
*****, please tell me the name of the service with your account on?
Customer Reply
My email with Facebook and messenger and know with you guys and my cash app card and it’s trans actions
Got you, sir!
You can set up 2FA feature on your Facebook, if you wish
2FA is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are.
You can set up 2FA feature on your Facebook, if you wish
2FA is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are.
Customer Reply
what’s that and how is it done sir
It will require additional confirmation to enter your account on Facebook.
Customer Reply
Ok thank you I will give it a try do I ask for a 2FA
Do you want to turn it on?
Customer Reply
yes
Well
Do you use the Facebook app or website of it?
Do you use the Facebook app or website of it?
Customer Reply
i use Facebook messenger and email pay pal
Okay
Please, open your Facebook app
Please, open your Facebook app
Customer Reply
all 3
I open it
I open it
To turn on or manage two-factor authentication:
1)Tap on your account profile in the top right of Facebook.
2)Scroll down and tap Settings, then tap Password and security.
3)Scroll down and tap Use two-factor authentication.
4)Choose the security method you want to add and follow the on-screen instructions.
Is everything clear with the provided instruction?
1)Tap on your account profile in the top right of Facebook.
2)Scroll down and tap Settings, then tap Password and security.
3)Scroll down and tap Use two-factor authentication.
4)Choose the security method you want to add and follow the on-screen instructions.
Is everything clear with the provided instruction?
Customer Reply
Thank you I did get in but I will use your rules and try again I don’t want to hold you any longer
You can come back whenever you want to
Customer Reply
Have a nice day
Thank you! Have a nice day too! :)
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