Updated: March 20, 2023
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by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

I changed my Roku payment method and now I can't make my payment

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

Well I downloaded Bally's sports and it runs through Roku and my bill was today but the card that I had before didn't have the funds to make the payment. So I changed my payment method so I can pay my bill but I don't know how to do it.

You would like to know how to pay through Roku. correct?


Customer Replay

Yes please

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Could you please specify, what would you like to pay for?

Customer Replay

Bally's sports app payment

Let me get back to you on this, and while I'm on it, please stay in the chat, thank you!
You would like to pay for a monthly subscription on Bally Sports, correct?

Customer Replay

Yes because I just downloaded it about 7 days which them days were free but my monthly payment was suppose to start today.

Got it, allow me a moment, please.
*****, please locate ' My Account' and after that ' subscription', press the subscription that you want and follow the on-screen instructions.

Customer Replay

Got it and thank you for your help.

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You're very welcome!
Is there anything else I can do for you today?

Customer Replay

No thank you

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

Thank you and God bless you

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