Created: January 16, 2023

I changed my Roku payment method and now I can’t make my payment

Last Edit: January 16, 2023
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Jolene Haston
Jolene Haston Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Jolene Haston
Jolene Haston Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
Well I downloaded Bally's sports and it runs through Roku and my bill was today but the card that I had before didn't have the funds to make the payment. So I changed my payment method so I can pay my bill but I don't know how to do it.
Jolene Haston
Jolene Haston Tech Expert & Writer
You would like to know how to pay through Roku. correct?uber
Customer Reply
Yes please
Jolene Haston
Jolene Haston Tech Expert & Writer
Could you please specify, what would you like to pay for?
Customer Reply
Bally's sports app payment
Jolene Haston
Jolene Haston Tech Expert & Writer
Understood.
Let me get back to you on this, and while I'm on it, please stay in the chat, thank you!
You would like to pay for a monthly subscription on Bally Sports, correct?
Customer Reply
Yes because I just downloaded it about 7 days which them days were free but my monthly payment was suppose to start today.
Jolene Haston
Jolene Haston Tech Expert & Writer
Got it, allow me a moment, please.
*****, please locate ' My Account' and after that ' subscription', press the subscription that you want and follow the on-screen instructions.
Customer Reply
Got it and thank you for your help.
Jolene Haston
Jolene Haston Tech Expert & Writer
You're very welcome!
Is there anything else I can do for you today?
Customer Reply
No thank you
Jolene Haston
Jolene Haston Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
Thank you and God bless you
Jolene Haston
Jolene Haston Tech Expert & Writer
😁

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