I changed my Roku payment method and now I can't make my payment

Jolene Haston Tech Expert & Writer

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Reply

*****

Jolene Haston Tech Expert & Writer

Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Reply

Well I downloaded Bally's sports and it runs through Roku and my bill was today but the card that I had before didn't have the funds to make the payment. So I changed my payment method so I can pay my bill but I don't know how to do it.

Jolene Haston Tech Expert & Writer

You would like to know how to pay through Roku. correct? uber

Customer Reply

Yes please

Jolene Haston Tech Expert & Writer

Could you please specify, what would you like to pay for?

Customer Reply

Bally's sports app payment

Jolene Haston Tech Expert & Writer

Understood.
Let me get back to you on this, and while I'm on it, please stay in the chat, thank you!
You would like to pay for a monthly subscription on Bally Sports, correct?

Customer Reply

Yes because I just downloaded it about 7 days which them days were free but my monthly payment was suppose to start today.

Jolene Haston Tech Expert & Writer

Got it, allow me a moment, please.
*****, please locate ' My Account' and after that ' subscription', press the subscription that you want and follow the on-screen instructions.

Customer Reply

Got it and thank you for your help.

Jolene Haston Tech Expert & Writer

You're very welcome!
Is there anything else I can do for you today?

Customer Reply

No thank you

Jolene Haston Tech Expert & Writer

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Reply

Thank you and God bless you

I changed my Roku payment method and now I can’t make my payment

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