Updated: March 20, 2023
134 Views
Was it helpful?
author
by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

I changed my Roku payment method and now I can't make my payment

author



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay


Well I downloaded Bally's sports and it runs through Roku and my bill was today but the card that I had before didn't have the funds to make the payment. So I changed my payment method so I can pay my bill but I don't know how to do it.

author


You would like to know how to pay through Roku. correct?

image

Customer Replay




Yes please

banner 3
author


Could you please specify, what would you like to pay for?

Customer Replay


Bally's sports app payment

author


Understood.
Let me get back to you on this, and while I'm on it, please stay in the chat, thank you!
You would like to pay for a monthly subscription on Bally Sports, correct?

Customer Replay


Yes because I just downloaded it about 7 days which them days were free but my monthly payment was suppose to start today.

author


Got it, allow me a moment, please.
*****, please locate ' My Account' and after that ' subscription', press the subscription that you want and follow the on-screen instructions.

Customer Replay


Got it and thank you for your help.

banner 6
author


You're very welcome!
Is there anything else I can do for you today?

Customer Replay


No thank you

author


Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay


Thank you and God bless you

banner 9
https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/08c40e21-2064-4baa-06c2-328a4fcde400/width=80
Our expert Jolene is online and ready to resolve your issues
497 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Daria R.

Expert's Assistant

Daria R.
Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info