Updated: April 03, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I cannot find my excel files on my Google

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Would you be so kind to tell me more about that issue? Are you trying to find your file on your Google Drive or do you want to find it on Google Sheets?

Customer Replay

my Google Drive

image

Ok
To find files Drive, filter your search results.

  1. Open the Google Drive app.
  2. At the top, tap Search Drive.
  3. Choose from the following options: File types: Excel (or documents)

And let me know if any of the steps are not quite clear.
I'll be happy to clarify them for you!

Customer Replay

I entered everything and got nowhere

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Ok
Can you tell me what you see when you're logged in to Google Drive

Customer Replay

All trying to sell me something

What do you mean?

Customer Replay

When I enter Search Drive it goes nowhere so I enter Excel and I get ads

Ok, *****
Can you go to this https://drive.google.com/
And log in to your account
Then tell me what you see there

Customer Replay

I see my files

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Ok, do you see all your files?

Customer Replay

Yes How do I store them so I can find them again?

What do you mean?

Customer Replay

Should I go in with https://drive.google.com/ each time?

Yes
Or you can use the app on your phone (if you want to access your files on your smartphone)

Customer Replay

Thank you

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No You have been a big help

I am so pleased to see your issue got resolved!

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