Created: November 16, 2022

I cannot find my excel files on my Google

Last Edit: November 24, 2022
Chris Wolker
Chris Wolker Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Chris Wolker
Chris Wolker Tech Expert & Writer
Nice to meet you, *****!
Would you be so kind to tell me more about that issue? Are you trying to find your file on your Google Drive or do you want to find it on Google Sheets?
Customer Reply
my Google Drive
Chris Wolker
Chris Wolker Tech Expert & Writer
Ok
To find files Drive, filter your search results.
1. Open the Google Drive app.
2. At the top, tap Search Drive.
3. Choose from the following options: File types: Excel (or documents)
And let me know if any of the steps are not quite clear.
I'll be happy to clarify them for you!
Customer Reply
I entered everything and got nowhere
Chris Wolker
Chris Wolker Tech Expert & Writer
Ok
Can you tell me what you see when you're logged in to Google Drive
Customer Reply
All trying to sell me something
Chris Wolker
Chris Wolker Tech Expert & Writer
What do you mean?
Customer Reply
When I enter Search Drive it goes nowhere so I enter Excel and I get ads
Chris Wolker
Chris Wolker Tech Expert & Writer
Ok, *****
Can you go to this https://drive.google.com/
And log in to your account
Then tell me what you see there
Customer Reply
I see my files
Chris Wolker
Chris Wolker Tech Expert & Writer
Ok, do you see all your files?
Customer Reply
Yes How do I store them so I can find them again?
Chris Wolker
Chris Wolker Tech Expert & Writer
What do you mean?
Customer Reply
Should I go in with https://drive.google.com/ each time?
Chris Wolker
Chris Wolker Tech Expert & Writer
Yes
Or you can use the app on your phone (if you want to access your files on your smartphone)
Customer Reply
Thank you
Chris Wolker
Chris Wolker Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No You have been a big help
Chris Wolker
Chris Wolker Tech Expert & Writer
I am so pleased to see your issue got resolved!