Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please, try to reset your password:
As soon as you've created a new password, it's active. Your new password is for all Amazon-related accounts associated with the same email address.
Thanks, this may take a few minutes
You're welcome!
I'll wait you here
Changed password, however, tried to open the Amazon Prime app on the LG TV but still asks me to still enter a code on amazon.co,uk/mytv. Just going onto the website doesn't show a clear path for this but there are links on the web that asks you to log in and then enter the code so had to do a bit more.
Got it
So, at what step are you now?
It was easy enough now. I've just had to do similar with Netflix as I accidently deleted some apps on the TV so will have to do the same for You Tube, BBC and ITV stuff etc. Hopefully, these should easyso I think that would be all for now and thanks for your assistance.
Great job, *****!
Please, let me know if you have any additional questions! I'll be happy to help you :)
I am so pleased to see your issue got resolved!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!