Updated: June 13, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

I am trying to change my Roku PIN number , as I don’t remember the the previous pin

Short summary:

  1. Go to my.roku.com in a web browser.
  2. Sign in to your Roku account if prompted.
  3. Find the "PIN Preferences" section on the page.
  4. Click "Update" in the PIN Preferences section.
  5. Enter a four-digit PIN or update your current PIN.
  6. Choose your PIN usage preferences for purchases and channel additions.
  7. Optionally, disable the PIN function if desired.
  8. Click "Save Changes" to save your settings.

Hello, thank you for using Howly.
Please specify, are you trying to restore your Roku PIN?


Customer Replay

iappreciate your help, I can’t seem to update my pin , or even cancel using a pin at all.
I did change it on the support site but it never changed it.

Please tell me, do you have access to your Roku account?

Customer Replay


Great, do you mind trying to change your PIN together again step by step?

Customer Replay


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Top answer

Please follow the steps below to update PIN:

  1. Go to my.roku.com on your mobile or desktop browser. Sign in to your account if prompted.
  2. Under PIN Preferences, select the "Update" button to open the PIN settings menu.
  3. Enter four digits to create a new PIN or update your current PIN.
  4. Select your PIN usage preferences from the options provided. You can also choose to turn off the PIN function.
  5. Select "Save Changes" to save your PIN and preferences.
Customer Replay

I followed the steps and changed my pin

That is now your new PIN

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