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What troubleshooting have you done so far with Oculus quest 2?
Switched rooms.
Didnt seem to help
I see
Always worked in my bedroom
Ok, thank you for letting me know your troubleshooting steps
How do I turn it on without the boundry setup
Let's set up a room-scale boundary!
How to set up a room-scale boundary
I did that. Didnt work
Neither worked
Rooms calendar or stationary
I see
Room scale
It keeps saying return to play area
Let's try these steps!
It keeps doing the same. It won't let me get past either and goes back to return to play area
Is there a way to hard boot it back to fix it
Ok how
Please, follow the provided steps
Ok
Keep me posted, thanks
Ok resetting now
Got it, thank you
After that, you need to sign in again to your account and try to set up the devices as previously you did
K
I'll be here in case you will need any additional help, Rob
Now it won't let me past the setup
Does it give you any error messages?
It says press the meta quest button
No
Its locked in on the device setup complete
I see
I just got through it
Great! Keep going then, please
Ok
I think I have it back. Thank you
No problem!
So let's continue with the stationary boundary, yes?
Thank you!
Thank you again
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
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