Hello, thank you for using Howly.
Can you please clarify what email exactly are you expecting from Amazon?
OTP
Okay, noted.
Have you double-checked every folder in your Yahoo mailbox including junk, spam, or trash folders?
yes
Okay, I see, is there any way you can try to send the verification code to a phone number of yours instead?
I asked them, they said no
Got you.
And from the message you have sent previously, I can see you are using a Yahoo account to receive an OTP, correct?
correct
*****, let`s check the Filters section in your Yahoo Mail settings.
ok
how do i do that?
To Edit filters in your Yahoo mailbox, kindly follow the steps below:
Once these steps are complete, please let me know.
I don't see Filters
I saw the filters now
Perfect!
Please select the filter you want to edit then.
Issue resolved Thanks
You are always welcome!
Do you have any additional questions I can help you with?
Not at this time
Got you!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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