Updated: March 26, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

I am not getting email from Amazon


Hello, thank you for using Howly.
Can you please clarify what email exactly are you expecting from Amazon?

Customer Replay


Okay, noted.
Have you double-checked every folder in your Yahoo mailbox including junk, spam, or trash folders?


Customer Replay


Okay, I see, is there any way you can try to send the verification code to a phone number of yours instead?

Customer Replay

I asked them, they said no

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Got you.
And from the message you have sent previously, I can see you are using a Yahoo account to receive an OTP, correct?

Customer Replay


*****, let`s check the Filters section in your Yahoo Mail settings.

Customer Replay

how do i do that?

To Edit filters in your Yahoo mailbox, kindly follow the steps below:

  1. Click the Settings icon. > select More Settings .
  2. Click Filters > Select the filter you want to edit.
  3. Edit the filter name, rules, or folder.
  4. Click Save at the bottom.

Once these steps are complete, please let me know.

Customer Replay

I don't see Filters
I saw the filters now

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Please select the filter you want to edit then.

Customer Replay

Issue resolved Thanks

You are always welcome!
Do you have any additional questions I can help you with?

Customer Replay

Not at this time

Got you!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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