Updated: March 26, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

I am not getting email from Amazon

*****@yahoo.com
author

Hello, thank you for using Howly.
Can you please clarify what email exactly are you expecting from Amazon?

Customer Replay

OTP

author

Okay, noted.
Have you double-checked every folder in your Yahoo mailbox including junk, spam, or trash folders?

image

Customer Replay

yes

author

Okay, I see, is there any way you can try to send the verification code to a phone number of yours instead?

Customer Replay

I asked them, they said no

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author

Got you.
And from the message you have sent previously, I can see you are using a Yahoo account to receive an OTP, correct?

Customer Replay

correct

author

*****, let`s check the Filters section in your Yahoo Mail settings.

Customer Replay

ok
how do i do that?

author

To Edit filters in your Yahoo mailbox, kindly follow the steps below:

  1. Click the Settings icon. > select More Settings .
  2. Click Filters > Select the filter you want to edit.
  3. Edit the filter name, rules, or folder.
  4. Click Save at the bottom.

Once these steps are complete, please let me know.

Customer Replay

I don't see Filters
I saw the filters now

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author

Perfect!
Please select the filter you want to edit then.

Customer Replay

Issue resolved Thanks

author

You are always welcome!
Do you have any additional questions I can help you with?

Customer Replay

Not at this time

author

Got you!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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