Updated: March 17, 2023
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by Yelyzaveta Tsyplenko
Tech Expert & Writer
506 resolved issues

I am having no luck getting the internet established on my LGTN5155-PZ

My internet went doen last week and all my other equipment have taken up the router password except this particular TV can you through some light on this for me?
author

Hello, thank you for using Howly.
Have you checked the spelling of the password?

Customer Replay

many times.

author

Got it.
Try these steps, please:

  1. Turn Off the Quick Start feature by pressing Settings button on your remote > All Settings > General > Quick Start > Off.
  2. Power cycle the TV by turning it off, unplugging for 1 minute and plugging back in.
  3. After Power cycle turn on your TV and try to connect to WiFi again.
Customer Replay

I'm just trying to check it again
Looks like success ! Thank you so much

author

I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

Not today thank you.

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author

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506 resolved issues
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