Updated: May 23, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

I am getting commercials with my paramount plus prescription and I signed up for commercial free

Short summary:

  1. On your device (television or cell phone), open a web browser.
  2. Visit the official Paramount+ website by typing "paramountplus.com" in the address bar and pressing Enter.
  3. Once on the Paramount+ website, look for your user name or profile icon in the upper right-hand corner of the page and click on it.
  4. From the dropdown menu, select "Account." This will take you to your account settings.
  5. On the Account page, locate the subscription details section. This section will display information about your current subscription plan.
  6. Check the name of your current subscription plan. It should be "Paramount+ Premium."
  7. Note that as a Premium subscriber, you are entitled to on-demand content without advertisements. However, due to streaming rights, a few select shows may still have brief promotional interruptions.
  8. Understand that these promotional interruptions are quick, 10-15 second breaks in programming designed to keep you informed about Paramount+ shows and movies.
  9. Realize that currently, there is no way to remove these promotional interruptions for Premium subscribers as they are a part of the streaming rights agreement.

Hello, thank you for using Howly.
Please, specify which device you are using to access your Paramount+.

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Customer Replay

Television and cell phone

Top answer

Ok, got you.
Visit paramountplus.com and:

  1. Click on your user name in the upper right-hand corner.
  2. Click "Account."
  3. On the Account page, check the subscription type that you have.
    Take me a screenshot of that account page, if possible.
Customer Replay

It says I have paramount plus premium for 9.99 a month. Couldn’t take a screen shot.

Did it ask you to log in? There's a chance that it shows you general subscription plans (if you are not logged in).

Customer Replay

Yes

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Got it!
Could you please tell me the name of your current subscription plan (you can find it in your Account details)?

Customer Replay

Paramount plus premium

Top answer

Noted! Thank you!
Premium subscribers enjoy on-demand content free from advertisements. However, due to streaming rights, a few select shows are required to have 2 brief promotional interruptions. A promotional interruption is a quick, 10-15 second break in programming to keep you up-to-date on Paramount+ shows or movies.

Customer Replay

I think that is what is happening.

Top answer

Yeah, currently, there is no way to remove them because they are shown for Paramount Plus Premium subscribers due to the streaming rights and all of the customers see them.

Customer Replay

Thank you. I am all set.

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You are always very welcome!
Please let me know if you have any other tech-related questions!

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