Hello, thank you for using Howly.
May I ask you if you have an antenna or a cable box on your TCL TV?
Antenna
Is that connected to your TV?
Yes
Good call. You will need to change the Source mode from the HDMI cable to an antenna.
Do you see a Source button on your remote?
If you don't, you can do the next steps:
No it's have satellite tv
Does it have only one input?
Av ,live tv, hiding and satellite tv which one to ick
Pick
For no-internet usage, choose either AV, or Satellite
Ok rename
Do I type in Hm rename
Just choose AV source with OK button, and it'd be chosen as the current broadcast
Ok
Select a name
Just name it with AV
1 to 21
It won't affect the broadcast in any way
Do I need to select roku
What do you see on the screen now, *****?
Rename remove and beside that it say select name 1 to 21
Just type in anything. It won't affect the broadcast
I type Roku av
OK, smoothly done
What's next
What do you have on the screen now?
Confrim
Confirm that
Roku av input has been successfully remoe
What is on the screen now?
Roku AV input has been such a successful removed do I say okay
I'd really appreciate if you will take a picture of the screen now, so I will keep you guiding on the process. Just take a picture, and attach it in the chat with me, if you'd be so kind
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
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Visitor uploaded: image.jpg
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Can you choose the AV on the right?
Ok I did
What does it say?
Av with three plugs
Could you please be more specific?
I check av it has renamed on the left
Okay, can you check if you are able to watch TV now?
It's not letting me do anything
Okay, got it
Follow these steps, please
Right back at Av
Is it the same screen from before?
Comfrim
Confrim no signal is it on
Let's get back to the:
Once you are there please check all the inputs in the list, for any that have a signal
I got tv working thank you very much
Great news, *****!
We're is the volume
You should be able to adjust the volume with your Roku TV remote by pressing the Volume Up button
It can be on the right part of the remote, from the side
Like in this photo:
Everything good God bless you
Thank you, *****!
Is there anything else I can do for you today?
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