Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Check whether the cables are damaged, loose, or twisted. If they are, replace, tighten, or straighten them.
If you can’t notice any physical issue, you have to pull the cables out and plug them back one by one.
Please tell me once you've done it.
Check whether the cables are damaged, loose, or twisted. If they are, replace, tighten, or straighten them.
If you can’t notice any physical issue, you have to pull the cables out and plug them back one by one.
Please tell me once you've done it.
Customer Reply
They seem to be in order
Ok, have you tried to unplug and connect them again for reboot?
Customer Reply
YES
Great
Let’s try to soft reset your TV. To do this please unplug your TV from the wall and wait 60 seconds. While unplugged, press and hold the power button on the TV for 30 seconds. After the minute is up, plug your TV back in.
Let’s try to soft reset your TV. To do this please unplug your TV from the wall and wait 60 seconds. While unplugged, press and hold the power button on the TV for 30 seconds. After the minute is up, plug your TV back in.
Customer Reply
OK! it back to normal, thank you
Great
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No! I'm happy
It was a pleasure
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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