Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Which item are we talking about exactly?
The plug in energy saver
If that's,what's it called
What's the brand and model of the device?
Model to 05
TS 05
Doesn't ring a bell, perhaps you could snap a picture of the device?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
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Size: 1844408
Thank you for the photo!
Welcome
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Is there any holes at the sides of the plug-in energy saver?
No just on back
Got it
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I see
Photo there of side same both sides
Actually, these plug-in energy savers just consumes power when they're plugged in
So it don't help in any way
I wasted money on it then
Yeah, it's just advertising that's telling they will reduce power consuming
It's a rip off then
Yeah, it is
So why the tell me if I need help with it to get in touch with yous and it costs to do that
They just doesn't want to take responsibility
How can I report this or am I wasting my time
I don't really think that it will change something, probably they're paying money to people to leave good feedbacks
Ok thanks for your honesty will unplug it and see how I can report them to trading standards
Is there anything else I can do for you today?
No thank you that's all I was wanting to know
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