Updated: March 24, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

How does this item work

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Which item are we talking about exactly?

Customer Replay

The plug in energy saver
If that's,what's it called

What's the brand and model of the device?

Customer Replay

Model to 05
TS 05


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Doesn't ring a bell, perhaps you could snap a picture of the device?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 1844408

Thank you for the photo!

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 1928727

Is there any holes at the sides of the plug-in energy saver?

Customer Replay

No just on back

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Got it

Customer Replay

Visitor uploaded: 20221121_100130.jpg
Type: image/jpeg
Size: 1686789

Customer Replay

Photo there of side same both sides

Actually, these plug-in energy savers just consumes power when they're plugged in

Customer Replay

So it don't help in any way
I wasted money on it then

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Yeah, it's just advertising that's telling they will reduce power consuming

Customer Replay

It's a rip off then

Yeah, it is

Customer Replay

So why the tell me if I need help with it to get in touch with yous and it costs to do that

They just doesn't want to take responsibility

Customer Replay

How can I report this or am I wasting my time

I don't really think that it will change something, probably they're paying money to people to leave good feedbacks

Customer Replay

Ok thanks for your honesty will unplug it and see how I can report them to trading standards

Is there anything else I can do for you today?

Customer Replay

No thank you that's all I was wanting to know

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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