Updated: March 27, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

How do I remove card on file

I have a charge on my bank account from Google Mobil something

Hello, thank you for using Howly.
I'd really appreciate it if you will follow my instructions

  1. Go to play.google.com.
  2. At the top right, click your profile icon.
  3. Select Payments & Subscriptions. Payment Methods.
  4. Select Edit Payment Method.
  5. Under the payment method you want to remove, click Remove. Remove.
Customer Replay

I'll try
I don't see profile

It could be just a letter on the round shape

Customer Replay

It's saying I have to add a new card before it can remove old one

Okay. Let's check your active subscriptions

  1. At the top right, tap the profile icon.
  2. Tap Payments & subscriptions - Subscriptions.
  3. Select the subscription or prepaid plan you want to cancel.
  4. Tap Cancel subscription.
  5. Follow the instructions.
Customer Replay

I think I did

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You will no longer be billed, *****. Do you still want to try to remove this card from your profile?

Customer Replay

I think I took care of it

Alright, I appreciate you being so cooperative with me
Do you have any additional question I can help you with?

Customer Replay

No, you've great

Alright! That was a pleasure to talk with you!
If you have any additional questions, don't hesitate to contact us anytime.

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