Updated: March 27, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

How do I remove card on file

I have a charge on my bank account from Google Mobil something
author

Hello, thank you for using Howly.
I'd really appreciate it if you will follow my instructions

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  1. Go to play.google.com.
  2. At the top right, click your profile icon.
  3. Select Payments & Subscriptions. Payment Methods.
  4. Select Edit Payment Method.
  5. Under the payment method you want to remove, click Remove. Remove.
Customer Replay

I'll try
I don't see profile

author

It could be just a letter on the round shape

Customer Replay

It's saying I have to add a new card before it can remove old one

author

Okay. Let's check your active subscriptions

  1. At the top right, tap the profile icon.
  2. Tap Payments & subscriptions - Subscriptions.
  3. Select the subscription or prepaid plan you want to cancel.
  4. Tap Cancel subscription.
  5. Follow the instructions.
Customer Replay

I think I did
Thanks

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author

You will no longer be billed, *****. Do you still want to try to remove this card from your profile?

Customer Replay

I think I took care of it

author

Alright, I appreciate you being so cooperative with me
Do you have any additional question I can help you with?

Customer Replay

No, you've great

author

Alright! That was a pleasure to talk with you!
If you have any additional questions, don't hesitate to contact us anytime.

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