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Updated: March 27, 2023
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How do I remove card on file
I have a charge on my bank account from Google Mobil something
Hello, thank you for using Howly.
I'd really appreciate it if you will follow my instructions
- Go to play.google.com.
- At the top right, click your profile icon.
- Select Payments & Subscriptions. Payment Methods.
- Select Edit Payment Method.
- Under the payment method you want to remove, click Remove. Remove.
Customer Replay
I'll try
I don't see profile
It could be just a letter on the round shape
Customer Replay
It's saying I have to add a new card before it can remove old one
Okay. Let's check your active subscriptions
- At the top right, tap the profile icon.
- Tap Payments & subscriptions - Subscriptions.
- Select the subscription or prepaid plan you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Customer Replay
I think I did
Thanks
You will no longer be billed, *****. Do you still want to try to remove this card from your profile?
Customer Replay
I think I took care of it
Alright, I appreciate you being so cooperative with me
Do you have any additional question I can help you with?
Customer Replay
No, you've great
Alright! That was a pleasure to talk with you!
If you have any additional questions, don't hesitate to contact us anytime.
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