Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
None really. i have only tried to follow the on screen instructions. It keeps telling me to launch wireless display on my computer and does not tell me what to do next.
Got it.
To connect your Toshiba TV:
-On your remote controller, press the “Home” button.
-Navigate to “Settings” on your Toshiba TV screen.
-Then with the right arrow button on your remote, navigate to the “Network” option.
-Highlight the “Network Type” option with your remote and then select “Wireless Device.”
-Select your home network, and you’ll be prompted to type in your password. Navigate with your
remote on the on-screen keyboard.
-Then press “OK” on your Toshiba remote.
-If successful, you’ll see “Connected” at the bottom right on the screen.
Is everything clear with the provided instruction?
To connect your Toshiba TV:
-On your remote controller, press the “Home” button.
-Navigate to “Settings” on your Toshiba TV screen.
-Then with the right arrow button on your remote, navigate to the “Network” option.
-Highlight the “Network Type” option with your remote and then select “Wireless Device.”
-Select your home network, and you’ll be prompted to type in your password. Navigate with your
remote on the on-screen keyboard.
-Then press “OK” on your Toshiba remote.
-If successful, you’ll see “Connected” at the bottom right on the screen.
Is everything clear with the provided instruction?
Customer Reply
I got as far as network type. it then says disabled.
Are you sure that password is correct?
Customer Reply
It hasn't asked me for a password yet.
Please follow the instructions I sent you above.
Customer Reply
It failed. I hve gone back to wierless network. Maybe because I did not use capitals. how do i get capitals?
Do you see keybord on the screen?
Customer Reply
yes
Good.
Customer Reply
found it
Great!
Keep me apprised.
Keep me apprised.
Customer Reply
i got to the consent
Is it connected?
Customer Reply
It says conected and I got to the privacy notice . just tried ITV hub and it says , not connected. i will try to go through it again.
Take your time, *****!
Customer Reply
i got to network type. says saved profile found, and is telling mr that I am connected. i will try I player
Keep me apprised.
Customer Reply
Hooray it tells me to sign in to watch.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
I think that is all for now. Thank you very much, This has been frusrtating me for weeks.
I am so pleased to see your issue got resolved!
No comments yet...
Comments