Updated: March 25, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

How do I clean out my cell blocker?

it says my memory is full I have 100 calls in there

Hello, thank you for using Howly.
Could I ask you to provide me with a model of the device that you used with Call Blocker?

Customer Replay

KX-TGD633W

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Is it a Panasonic phone?

Customer Replay

YES

  1. To clear the call block memory on your Panasonic phone, first locate the call block button on your phone.
  2. This is generally a button with a red light next to it.
  3. Once you have located the button, press and hold it down for a few seconds until
    the light turns off.
  4. This will clear all of the blocked calls from memory.
Customer Replay

THERE IS NO LIGHT NEXT TO THE BUTTON

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Could you tell me if you see this button?

Customer Replay

YES

Great! Please, press and hold it down for a 5 seconds

Customer Replay

THE SCREEN SAYS BLOCK A SINGLECALL

Let me ask you to press and hold it, please, ignore this message.

Customer Replay

I HELD THE BUTTON TO THE COUNT OF 5 0R MORE

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Only 5 sec, thank you
Could I ask you to check if you still hear this message about being out of memory?

Customer Replay

HOW DO I DO THAT? WHEN A CALL COMES IN I HIT THE CALL BLOCK BUTTON AND THE MESSAGE COMES UP ON THE SCREEN.

Oh, I got you, *****. Then let us try one more way to be 100% sure, ok?

Customer Replay

OK

  1. Press the [CALLBLOCK] button.
  2. Press the arrow up ▲Up Arrow or down ▼Down Arrow button to select "Block a single number" or "Block a range of numbers".
  3. Press [SELECT].
  4. Press [MENU].
  5. Press the arrow up ▲Up Arrow or down ▼Down Arrow button to select "Erase all".

Is everything clear with the provided instruction?

Customer Replay

NO.NOT YET

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What stage are you at?

Customer Replay

IAM STARTING OVER AT #1

Could you tell me what you see after you tap on the "Callblock" button?

Customer Replay

SINGLE NUMBER 150 ITEMS

Please, Press the arrow up ▲ or down ▼ button to see a list of options
You need to see "Block a single number" or "Block a range of numbers"
Do you see these options?

Customer Replay

GROUP 1

Could you try to tap on each number and tell me what options you see?

Customer Replay

BLOCK A SINGLE NUMBER

Please, press the arrow down button
Do you see an option to delete this number from blocked?

Customer Replay

ERASE

Please, tap on this option
And you will clean your block list

Customer Replay

BLOCK RANGE OF NUMBERS

Please, tap on the Erase option that you found before
Is this number disappeared from the block list after you tapped on the "Erase" option?

Customer Replay

RANGE 0 ITEMS STORED

And now you have no number in the block list, am I right?

Customer Replay

IT LOOKS LIKE I HAVE OTO ERASE THENM SINGLELY

You can choose the Block range of numbers and tap on the arrow down button
you will see an Erase option and you can clean them all in one tap.

Customer Replay

SCREEN SAYS RANGE 0 ITEMS STORED

Great, *****! now your call blocker list is empty and clean. You can now use this function as you did before.

Customer Replay

THANKS

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