Updated: March 19, 2023
Was it helpful?
by Oliver Maslou
Tech Expert & Writer
849 resolved issues

How do I change pin when I do not know existing pin ?

May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Could you please specify the service you're referring to?
Where do need to change the PIN?


Customer Replay

on my lg tv set

Thank you for the clarification!
Can you please specify the model of your TV?

Customer Replay

how do I find that info

banner 3

The model / serial number label tag identifying each specific LG television product is located on the box packaging, at the rear of the TV.

Customer Replay

tv is wall mounted in an rv...difficult to take down

 Got you
Please, open the "Settings" on your TV.

Customer Replay


Please, press the "Home" button and enter the "Settings".

Customer Replay

could settings have a different name...can not find settings after home

banner 6

Have you entered the "Settings" menu?
Is there a "Safety" submenu?

Customer Replay

i find program locks, channel locks,input locks,reset pin code

Tap on "Reset PIN code" please

Customer Replay

I get enter pin code as only option

Enter the default PIN first.

Customer Replay

how do I know default code

banner 9

Please, try to enter 0000

Customer Replay

thanks. you have most helpful. sorry i am so dumb as to electronics

Have we solved your problem?

Customer Replay

i think so

I am so pleased to see your issue got resolved!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your TV problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info