Updated: March 19, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

How do I change pin when I do not know existing pin ?

author



May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****!
Could you please specify the service you're referring to?
Where do need to change the PIN?

image

Customer Replay


on my lg tv set

author




Thank you for the clarification!
Can you please specify the model of your TV?

Customer Replay


how do I find that info

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author


The model / serial number label tag identifying each specific LG television product is located on the box packaging, at the rear of the TV.

Customer Replay


tv is wall mounted in an rv...difficult to take down

author


 Got you
Please, open the "Settings" on your TV.

Customer Replay


WebosTV610ALg

author


Please, press the "Home" button and enter the "Settings".

Customer Replay


could settings have a different name...can not find settings after home

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author


Have you entered the "Settings" menu?
Is there a "Safety" submenu?

Customer Replay


i find program locks, channel locks,input locks,reset pin code

author


Tap on "Reset PIN code" please

Customer Replay


I get enter pin code as only option

author


Enter the default PIN first.

Customer Replay


how do I know default code

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author


Please, try to enter 0000

Customer Replay


thanks. you have most helpful. sorry i am so dumb as to electronics

author


Have we solved your problem?

Customer Replay


i think so

author


I am so pleased to see your issue got resolved!

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