Updated: May 15, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

How do I change my facebook password if i don't remember my old password?

Short summary:

  1. Make sure you’re connecting from the WiFi network and device you normally use.
  2. Open a web browser and go to the Facebook login page by typing in "facebook.com" in the address bar.
  3. On the Facebook login page, click on the "Forgot Password?" link. This will take you to the account recovery page.
  4. On the account recovery page, you will be asked to identify your account. Since you don't remember your old password, choose the option to search for your account using your associated email or phone number.
  5. Provide the associated phone number or email address for your Facebook account and click "Search."
  6. If you provided a phone number, Facebook will send a recovery code to that phone number via SMS. If you provided an email address, Facebook will send the recovery code to that email address. Make sure you have access to the provided phone number or email address.
  7. Check your phone for the SMS or your email inbox for the recovery code. Note that it may take a few moments for the code to arrive.
  8. Once you receive the recovery code, carefully enter it on the account recovery page, without spaces or other symbols, and click "Continue."
  9. If the recovery code is entered correctly, Facebook will prompt you to create a new password for your account. Choose a strong password that is unique and not easily guessable.
  10. Enter the new password in the provided fields and click "Continue" to confirm the password change.
  11. You can now log in to your Facebook account using the new password.

Hello, thank you for using Howly.
Please, provide me with the associated email/phone number for your account on Facebook.

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Customer Replay

*****

Do you have access to this phone number right now?

Customer Replay

yes

Top answer

Sounds good!
If you don't remember your current Facebook password, you can still change it by following these steps:

  1. Ensure you connect from the WiFi network and device you usually use. Go to facebook.com/login/identify
  2. Find your account by searching for your phone number: +*****
  3. Send a recovery code to your phone: +*****
  4. Enter the code carefully, without spaces or other symbols, and press "Continue"
  5. Once the steps are done, you must enter your Facebook account's new password.
Customer Replay

yes- I'm not too fast when it comes to computer stuff but I followed your instructions and I'm good. thank you.

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Is your problem resolved sucesfully?

Customer Replay

yes it is! Thanks

Good job!

Customer Replay

Have s ood one!

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