Updated: March 26, 2023
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by Mykola Hezhoian
Tech Expert & Writer
488 resolved issues

How do I ac prime video with my membership

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
You said you have a "membership". Do you mean Amazon Prime?


Customer Replay


To start using Prime Video, visit Amazon.com/primevideo, or you can download the Prime Video app on your mobile device.
Use your Amazon login and password to get to your account.

Customer Replay

I can see the prime video app on my tv so how can i access it on tv

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Click on the app to open it and use your Amazon credentials to log in to the account.

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ok I think I got it , how long does it take to get receive gmail

Do you mean they send you the code to email?

Customer Replay


Usually, it takes up to 1 minute, check your Gmail.

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don't have it yet

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Do you have several Gmail accounts?

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no just one

Can you close the app on your TV, open it again and request the code one more time?

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Thank you.

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ok trying

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I think it works just hope Bell does not charge me. Merci for your help.

It will not, as long as you using your Amazon Prime account.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

Is there French programming

Do you mean to watch programs in the French language?

Customer Replay


To change the language of the Prime Video app:

  1. Open the Prime Video app.
  2. Access the Prime Video settings option.
  3. Under Language, select your desired language.
    About the videos itself, many Prime Video titles include multiple audio tracks, including alternative languages or Audio Descriptions. During playback of the title, press up on your remote control, then select Audio & Languages. Select the audio track that you want from the available list.
Customer Replay

ok that is all for now . have a good day

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Customer Replay


Have a nice day too!

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