Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You said you have a "membership". Do you mean Amazon Prime?
Yes
To start using Prime Video, visit Amazon.com/primevideo, or you can download the Prime Video app on your mobile device.
Use your Amazon login and password to get to your account.
I can see the prime video app on my tv so how can i access it on tv
Click on the app to open it and use your Amazon credentials to log in to the account.
ok I think I got it , how long does it take to get receive gmail
Do you mean they send you the code to email?
yes
Usually, it takes up to 1 minute, check your Gmail.
don't have it yet
Do you have several Gmail accounts?
no just one
Can you close the app on your TV, open it again and request the code one more time?
ok
Thank you.
ok trying
Great.
I think it works just hope Bell does not charge me. Merci for your help.
It will not, as long as you using your Amazon Prime account.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Is there French programming
Do you mean to watch programs in the French language?
Yes
To change the language of the Prime Video app:
ok that is all for now . have a good day
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
Merci!
Have a nice day too!
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