Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
You said you have a "membership". Do you mean Amazon Prime?
You said you have a "membership". Do you mean Amazon Prime?
Customer Reply
Yes
To start using Prime Video, visit Amazon.com/primevideo, or you can download the Prime Video app on your mobile device.
Use your Amazon login and password to get to your account.
Use your Amazon login and password to get to your account.
Customer Reply
I can see the prime video app on my tv so how can i access it on tv
Click on the app to open it and use your Amazon credentials to log in to the account.
Customer Reply
ok I think I got it , how long does it take to get receive gmail
Do you mean they send you the code to email?
Customer Reply
yes
Usually, it takes up to 1 minute, check your Gmail.
Customer Reply
don't have it yet
Do you have several Gmail accounts?
Customer Reply
no just one
Can you close the app on your TV, open it again and request the code one more time?
Customer Reply
ok
Thank you.
Customer Reply
ok trying
Great.
Customer Reply
I think it works just hope Bell does not charge me. Merci for your help.
It will not, as long as you using your Amazon Prime account.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
Is there French programming
Do you mean to watch programs in the French language?
Customer Reply
Yes
To change the language of the Prime Video app:
1. Open the Prime Video app.
2. Access the Prime Video settings option.
3. Under Language, select your desired language.
About the videos itself, many Prime Video titles include multiple audio tracks, including alternative languages or Audio Descriptions. During playback of the title, press up on your remote control, then select Audio & Languages. Select the audio track that you want from the available list.
1. Open the Prime Video app.
2. Access the Prime Video settings option.
3. Under Language, select your desired language.
About the videos itself, many Prime Video titles include multiple audio tracks, including alternative languages or Audio Descriptions. During playback of the title, press up on your remote control, then select Audio & Languages. Select the audio track that you want from the available list.
Customer Reply
ok that is all for now . have a good day
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
Customer Reply
Merci!
Have a nice day too!
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