Hello, thank you for using Howly.
To check if the authorization for a DHL shipment custom release has gone through, you can follow these steps:
I have checked it already and it was processed but was asked to supply a release form to get it cleared for pick up
Have you tracked the shipment, correct?
Yes. I have
Good to know, thank you! I wanted just to make it clear
Please, contact DHL Express customer service in Israel by phone at 1-700-707-345. This number is available 24 hours a day, 7 days a week.
You may need to ask them about appropriate forms and documentation you need to pick up the shipment
Thank you so very much. I appreciate it. I appreciate you.
Is there anything else I can do for you today?
No. Thank you for your time, effort and patience.
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