Updated: June 03, 2023
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by Jake Jeong
Tech Expert & Writer
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How can i find out if the autorazation went through on Dhl

Short summary:

  1. Go to the DHL website at https://www.dhl.com.
  2. Click on "Track Your Shipment."
  3. Enter your tracking number in the provided field.
  4. Click on the "Track" button.
  5. Check the shipment status displayed on the tracking results page.
  6. Look for any information regarding customs clearance or authorization.
  7. If the shipment status indicates that a customs release form is required, you will need to contact DHL Express customer service in Israel.
  8. Note down the customer service phone number: 1-700-707-345. This number is available 24 hours a day, 7 days a week.
  9. Call the DHL Express customer service number and inquire about the appropriate forms and documentation needed to pick up the shipment.
  10. Provide them with your tracking number and explain the situation.
  11. Follow their instructions and provide any necessary documentation or information to complete the custom release process.
  12. Once the customs clearance process is completed, you will be informed about how to proceed with picking up your shipment.
Top answer

Hello, thank you for using Howly.
To check if the authorization for a DHL shipment custom release has gone through, you can follow these steps:

  1. Go to the DHL website at https://www.dhl.com.
  2. Click on "Track Your Shipment"
  3. Enter your tracking number and click on the "Track" button.
  4. Check the shipment status to see if the customs clearance has been authorized.
Customer Replay

I have checked it already and it was processed but was asked to supply a release form to get it cleared for pick up

Have you tracked the shipment, correct?

Customer Replay

Yes. I have

Top answer

Good to know, thank you! I wanted just to make it clear
Please, contact DHL Express customer service in Israel by phone at 1-700-707-345. This number is available 24 hours a day, 7 days a week.
You may need to ask them about appropriate forms and documentation you need to pick up the shipment

Customer Replay

Thank you so very much. I appreciate it. I appreciate you.

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Is there anything else I can do for you today?

Customer Replay

No. Thank you for your time, effort and patience.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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