
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Can you provide me with a screenshot or a photo of that?
Can you provide me with a screenshot or a photo of that?
Customer Reply
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 2291085
Type: image/jpeg
Size: 2291085

Please, choose your profile icon
And take a photo of what do you have there
And take a photo of what do you have there
Customer Reply
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 4370518
Soons I press Netflix this comes up
Where is my icon?

Type: image/jpeg
Size: 4370518
Soons I press Netflix this comes up
Where is my icon?


It should be at the top of menu
A yellow icon from the first photo from you
A yellow icon from the first photo from you
Customer Reply
Then?
what?
what?

What do you have there?
Take a photo, please
Take a photo, please
Customer Reply
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 3542606
Type: image/jpeg
Size: 3542606

Is that the profile you always use?
Customer Reply
Yes but in English

Choose it, please
After that you should see Language option
After that you should see Language option
Customer Reply
soons I press it this page comes up but not in English
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 4332321
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 4332321

Please, go to the screen where you can switch between profiles again
And click on the edit button under your profile
And click on the edit button under your profile
Customer Reply
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 3704527
This is what comes up
Type: image/jpeg
Size: 3704527
This is what comes up

That comes after you click on the icon with the pencil picture?
Customer Reply
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 2828329
This comes after pencil click
Type: image/jpeg
Size: 2828329
This comes after pencil click

Alright
Please, choose Bahasa
Please, choose Bahasa
Customer Reply
Got it thank you so much

Is it ok now?
Customer Reply
yes thx

Maybe you have any other questions?
Customer Reply
not now thank you

I am so pleased to see your issue got resolved!
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