Created: January 30, 2023

Hello my Uber eats oder was wrong

Last Edit: January 30, 2023
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Anna Keiablo
Anna Keiablo Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Nice to meet you , *****.
Tell me please where did you make the order?
Customer Reply
Uber EatsUber-Eats-Logo
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Got it.
Open please Uber Eats, and tell me please what you see in order information.
Customer Reply
it has the tab from yesterday order
and it has created a new tab with the wrong order
I need my money back or please correct my order
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Try please to cancel that wrong order.
To cancel an Uber Eats order on the Uber Eats app, navigate to the Upcoming Orders tab and select the "Cancel" option.
Customer Reply
Okay it’s done
Anna Keiablo
Anna Keiablo Tech Expert & Writer
1.Now you can get a refund using the Uber app, navigate to the order in question under the “Orders” tab at the bottom of the app.
2.Within the order, scroll to the bottom and click on “Get Help.”
3.There, the app will take you to an Uber Eats customer support chatbot that will take you through the refund request process.
Customer Reply
Will I get my Oder tonight
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Have you already placed your new order?
Customer Reply
No
Anna Keiablo
Anna Keiablo Tech Expert & Writer
You need to place it first and then you will get your order.
Customer Reply
Okay I will try to do this
How long does it take for uber cash
i chose uber cash for my refund
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Uber should contact you as soon as possible about the refund
Customer Reply
okay
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Is there anything else I can help you with?
Customer Reply
no.. that will be all
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
okay thank you
Anna Keiablo
Anna Keiablo Tech Expert & Writer
Bye!
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