Updated: March 18, 2023
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by Anna Keiablo
Tech Expert & Writer
806 resolved issues

Hello my Uber eats oder was wrong

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


Nice to meet you , *****.
Tell me please where did you make the order?

Customer Replay

Uber Eats


Got it.
Open please Uber Eats, and tell me please what you see in order information.

Customer Replay

it has the tab from yesterday order
and it has created a new tab with the wrong order
I need my money back or please correct my order

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Try please to cancel that wrong order.
To cancel an Uber Eats order on the Uber Eats app, navigate to the Upcoming Orders tab and select the "Cancel" option.

Customer Replay

Okay it’s done

  1. Now you can get a refund using the Uber app, navigate to the order in question under the “Orders” tab at the bottom of the app.
  2. Within the order, scroll to the bottom and click on “Get Help.”
  3. There, the app will take you to an Uber Eats customer support chatbot that will take you through the refund request process.
Customer Replay

Will I get my Oder tonight

Have you already placed your new order?

Customer Replay


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You need to place it first and then you will get your order.

Customer Replay

Okay I will try to do this
How long does it take for uber cash
i chose uber cash for my refund

Uber should contact you as soon as possible about the refund

Customer Replay


Is there anything else I can help you with?

Customer Replay

no.. that will be all

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Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

okay thank you

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