Created: December 19, 2022

Headset does not see controllers

Last Edit: January 6, 2023
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Henry Miller
Henry Miller Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Henry Miller
Henry Miller Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
Headset does not see controllers...I paired both controllers and still no luck
Henry Miller
Henry Miller Tech Expert & Writer
Please specify the headset model?
Customer Reply
Quest 2
Henry Miller
Henry Miller Tech Expert & Writer
Got it, thank you!
Please, fully power off your Quest 2 headset by holding down the power button until there are no indicators that the headset is still operational. After this, power it on again and ensure you press a few buttons on each Quest 2 controller to allow them to be successfully paired once again.
Customer Reply
Success! Thanks so much
Henry Miller
Henry Miller Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No

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