Updated: March 26, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

Headset does not see controllers

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

Headset does not see controllers...I paired both controllers and still no luck

Please specify the headset model?

Customer Replay

Quest 2


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Got it, thank you!
Please, fully power off your Quest 2 headset by holding down the power button until there are no indicators that the headset is still operational. After this, power it on again and ensure you press a few buttons on each Quest 2 controller to allow them to be successfully paired once again.

Customer Replay

Success! Thanks so much

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay


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