Created: December 16, 2022

Cancel the prime tv account

Last Edit: January 6, 2023
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Thomas Johnson
Thomas Johnson Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Nice to meet you, *****!
Do you want to cancel your Prime Video account?
Customer Reply
sure
Thomas Johnson
Thomas Johnson Tech Expert & Writer
I see, can you log into your Amazon account?
Customer Reply
ok
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Great! You can cancel the subscription from your Amazon account.
1. Go to Account & Settings by this link below:
https://www.primevideo.com/settings/ref=atv_hp_cnt
2. Select the Your Account tab.
For a Prime Video-only subscription, select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
Customer Reply
Don’t see prime video
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Did you follow my link above?
Customer Reply
Yes
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Ok, after you've signed in, what do you see on the screen?
Customer Reply
Details ,prime membership ,payments
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Select the "Your Account" tab.
Customer Reply
ok
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Then you need to select "End Subscription".
Customer Reply
details prime membership payments rentals
I don’t see it
Thomas Johnson
Thomas Johnson Tech Expert & Writer

In the top right corner of the page, click Account & List then select "Your account".
Customer Reply
Ok I’m there
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Click "Membership & Subscriptions".
Customer Reply
Ok
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Then select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
Customer Reply
I’m sorry but I don’t see it
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Did you open "Membership & Subscriptions"?
Customer Reply
Yes . I think I’ve wound up canceling everything
Thomas Johnson
Thomas Johnson Tech Expert & Writer
Great!
Is there anything else I can do for you today?
Customer Reply
No
Thomas Johnson
Thomas Johnson Tech Expert & Writer
I wish you have a good day!
Please feel free to contact us at any time. We'll be happy to help you.
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