
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Do you want to cancel your Prime Video account?

Do you want to cancel your Prime Video account?

Customer Reply
sure

I see, can you log into your Amazon account?
Customer Reply
ok

Great! You can cancel the subscription from your Amazon account.
1. Go to Account & Settings by this link below:
https://www.primevideo.com/settings/ref=atv_hp_cnt
2. Select the Your Account tab.
For a Prime Video-only subscription, select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
1. Go to Account & Settings by this link below:
https://www.primevideo.com/settings/ref=atv_hp_cnt
2. Select the Your Account tab.
For a Prime Video-only subscription, select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
Customer Reply
Don’t see prime video

Did you follow my link above?
Customer Reply
Yes

Ok, after you've signed in, what do you see on the screen?
Customer Reply
Details ,prime membership ,payments

Select the "Your Account" tab.
Customer Reply
ok

Then you need to select "End Subscription".
Customer Reply
details prime membership payments rentals
I don’t see it
I don’t see it
Customer Reply
Ok I’m there

Click "Membership & Subscriptions".
Customer Reply
Ok

Then select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
Customer Reply
I’m sorry but I don’t see it

Did you open "Membership & Subscriptions"?
Customer Reply
Yes . I think I’ve wound up canceling everything

Great!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No

I wish you have a good day!
Please feel free to contact us at any time. We'll be happy to help you.
Please feel free to contact us at any time. We'll be happy to help you.
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