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Cancel the prime tv account
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you want to cancel your Prime Video account?
sure
I see, can you log into your Amazon account?
ok
Great! You can cancel the subscription from your Amazon account.
- Go to Account & Settings by this link below:
https://www.primevideo.com/settings/ref=atv_hp_cnt - Select the Your Account tab.
For a Prime Video-only subscription, select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
Don’t see prime video
Did you follow my link above?
Yes
Ok, after you've signed in, what do you see on the screen?
Details ,prime membership ,payments
Select the "Your Account" tab.
ok
Then you need to select "End Subscription".
details prime membership payments rentals
I don’t see it
In the top right corner of the page, click Account & List then select "Your account".
Ok I’m there
Click "Membership & Subscriptions".
Ok
Then select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
I’m sorry but I don’t see it
Did you open "Membership & Subscriptions"?
Yes . I think I’ve wound up canceling everything
Great!
Is there anything else I can do for you today?
No
I wish you have a good day!
Please feel free to contact us at any time. We'll be happy to help you.
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