Created: December 24, 2022

Apparently there is a problem with my account

and I believe it is because I recently got a new credit card. While the number is the same the expiry date has changed. How do I fix this.
Last Edit: January 30, 2023
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Judi Perez
Judi Perez Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Judi Perez
Judi Perez Tech Expert & Writer
Nice to meet you, *****!
May I know the name of the service you are referring to?
Customer Reply
Prime Video
Judi Perez
Judi Perez Tech Expert & Writer
Got it
Do you have an access to your account?
Customer Reply
not sure how to access it
Judi Perez
Judi Perez Tech Expert & Writer
Noted
Update your Prime Video payment settings in Your Amazon account here --->https://www.amazon.com/your-account
Please click on Payments and try to log in
Customer Reply
Ok will do thanks
Judi Perez
Judi Perez Tech Expert & Writer
Take your time
Customer Reply
Done
Judi Perez
Judi Perez Tech Expert & Writer
Got it. Please try using Prime Video services.
The payment should automatically go through.
Customer Reply
Everything seems to be working fine.Thanks
Judi Perez
Judi Perez Tech Expert & Writer
Great :)
Is there anything else I can do for you today?
I am so pleased to see your issue got resolved!
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