Hello, thank you for using Howly.
Can't you receive incoming calls on your landline?
it is a ponasonic phone
all incoming calls are blocked
I got you.
First of all, let's check your connection.
Please make sure that the base unit is properly plugged into the power socket and in the telephone line.
Check if you can hear a dial tone
Check if the other handsets are getting a dial tone. If none of the handsets are in use, try to unplug the base unit from the power outlet for 15 seconds, then reconnect, and test the line by calling your line using a cell phone or a different phone line.
we can call out on the phone
we did that
In this case, it can be Caller Block Function.
If your phone features a “Call block” function, please check you disable it. To find out how to do this, please use the operating instructions of the unit and look for a section called “Call blocking”.
it block the call
Please, check if the “Call block” function is enabled.
Could tell me the exact model of your phone?
i do not see a soft key
What do you see on the screen at the moment?
You have to click on the "Select" button.
block a single number
Do you want to delete all of the numbers?
You have to follow those instructions for each number.
Does it offer you to erase all?
no it does not
Then try to delete all of the numbers one by one.
i eill finsh delete later
Oh, I got you.
Please, let me know if I can do anything else for you.
will i be able to recrive calls
Yes, but you have to delete all of the numbers from this list.
ok i wii do that
i aM DOWN TO 40 NUMBERS
Only 40 more to go!
THEY ARE ALL DELEATED
Now your incoming calls should work properly,
Is there anything else I can do for you today?
NO THATS ALL THANK
Have a great one!
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