Updated: March 26, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

Add money to card

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I would like to add money to my Apple Card and don’t know how.

author

Got it
Do you mean adding money to Apple Cash in the Wallet app?

image

Customer Replay

Exactly

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Customer Replay

only problem is I can’t verify with assistive touch

author

Got it
Have you already Set up Apple Cash?

Customer Replay

yes

author

You will be able to confirm with Face ID, Touch ID, or passcode.
Do you use iPhone?

Customer Replay

i cannot use Touch ID

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author

Noted
Do you use iPhone with Apple Cash now?

Customer Replay

no

author

Alright, wich device do you use?

Customer Replay

iPhone
i can’t download apple cash

author

So you did not set up it yet?

Customer Replay

i tried. Cannot verify with assistive touch

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author

There should be option to verify via Passcode

Customer Replay

i haven’t gotten that option. How do I get it?

author

Do you already have Passcode enabled?

Customer Replay

no I don’t have passcode enabled

author

May I know why you can not use Touch ID?

Customer Replay

I have been trying for many days to get the assistive touch to work and it won’t

author

Alright, may I know which way you unlock your phone?

Customer Replay

I am not iPhone savvy. I don’t know how to lock or unlock

author

I mean when you want to use your phone how do you unlock it to the Home screen? With a password or Face ID or other way?

Customer Replay

password

author

Alright, nice.
Also may I know the model of your Phone?

Customer Replay

12

author

Got it.
First of all, please follow these steps to set up Apple Cash:

  1. Open the Settings app on your iPhone or iPad.
  2. Scroll down and tap Wallet & Apple Pay.
  3. Turn Apple Cash on.
  4. Under Payment Cards, tap Apple Cash.
  5. Tap Continue, then follow the instructions on your screen.
Customer Replay

I’m following the instructions. Thanks

author

Alright, take your time

Customer Replay

I think I got it!! Thanks a million

author

Amazing!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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