Updated: March 26, 2023
Was it helpful?
by Thomas Johnson
Tech Expert & Writer
535 resolved issues

Add money to card

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I would like to add money to my Apple Card and don’t know how.

Got it
Do you mean adding money to Apple Cash in the Wallet app?


Customer Replay


banner 3
Customer Replay

only problem is I can’t verify with assistive touch

Got it
Have you already Set up Apple Cash?

Customer Replay


You will be able to confirm with Face ID, Touch ID, or passcode.
Do you use iPhone?

Customer Replay

i cannot use Touch ID

banner 6

Do you use iPhone with Apple Cash now?

Customer Replay


Alright, wich device do you use?

Customer Replay

i can’t download apple cash

So you did not set up it yet?

Customer Replay

i tried. Cannot verify with assistive touch

banner 9

There should be option to verify via Passcode

Customer Replay

i haven’t gotten that option. How do I get it?

Do you already have Passcode enabled?

Customer Replay

no I don’t have passcode enabled

May I know why you can not use Touch ID?

Customer Replay

I have been trying for many days to get the assistive touch to work and it won’t

Alright, may I know which way you unlock your phone?

Customer Replay

I am not iPhone savvy. I don’t know how to lock or unlock

I mean when you want to use your phone how do you unlock it to the Home screen? With a password or Face ID or other way?

Customer Replay


Alright, nice.
Also may I know the model of your Phone?

Customer Replay


Got it.
First of all, please follow these steps to set up Apple Cash:

  1. Open the Settings app on your iPhone or iPad.
  2. Scroll down and tap Wallet & Apple Pay.
  3. Turn Apple Cash on.
  4. Under Payment Cards, tap Apple Cash.
  5. Tap Continue, then follow the instructions on your screen.
Customer Replay

I’m following the instructions. Thanks

Alright, take your time

Customer Replay

I think I got it!! Thanks a million

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your iOS problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info