Nowadays, to watch interesting films, series, and programs, it is unnecessary to buy a satellite dish or have a television. It is enough to subscribe to a reliable online service on your phone, tablet, computer, or Smart-TV. One of these is YouTube TV. Here you can enjoy thousands of different exciting shows. There are different packages to choose from for yourself at the most reasonable price.
However, what if you can no longer or don’t want to pay for such a subscription? You can pause or cancel it at any time. What if the billing period hasn’t ended yet? Then you can get a YouTube TV cancel refund. We will tell you what it is and how to make such a request.
Meaning of Refund for YouTube TV
It is a live TV streaming service. As you already understood, this is a popular alternative to cable or satellite services broadcast over the Internet. Despite the name, it is not part of YouTube. Therefore, if you need access to two services, you need to install two different applications. But more importantly, you can cancel your subscription at any time. So what is a YouTube TV refund? It is an opportunity to return your funds for refusing to use the services of watching live TV from any of your devices.
How to Get Refund from YouTube TV: Useful Tips
YouTube states that you can renew or change your TV subscription without penalty. When you do this, you can still access the TV service until the end of your current billing cycle. Therefore, you should remember that unsubscribing will not immediately disable you from accessing the service. If you want to cancel it and get good access to your TV, you need to contact the support team to help you. But you can do it by requesting a refund in two ways – over the account and by phone.
How to Get a Refund for YouTube TV: Request Over the Account
Any question, whether it is a subscription or cancellation, must be approached seriously so that due to a silly mistake, you will not lose the opportunity to receive a refund. If you have made the final decision, then follow these simple steps on your computer:
- Open the YouTube help web page and read its contents.
- Log in to the account you want to unsubscribe from and get your money back.
- Go to the Subscriptions menu and click the appropriate button – cancel your YouTube TV account.
- Now fill out the online form for a refund.
- Select an email address from the options provided for you and confirm the submission of the form.
Now you will have the most difficult phase of this process – waiting. Unfortunately, there is no clearly defined time frame for waiting for a response to your request. But if you believe the reviews, this is a long process that depends on many terms.
How to End a YouTube TV Subscription Over iOS or Android Account?
If you have an iPhone or iPad, please follow the steps below.
- Enter in the browser tv.youtube.com.
- Sign in to your account.
- Click on your profile picture.
- Go to Settings.
- Go to Membership.
- Confirm your cancellation.
On your Android phone, open the app.
- Click your profile icon.
- Click Settings.
- Select Membership.
- Confirm your cancellation.
- Also, select a reason for canceling.
Important! If you subscribed through a third-party platform like Roku or Amazon Fire TV, the YouTube TV billing issue is non-refundable as YouTube is not responsible for such a refund.
How to Get a Refund on YouTube TV: Request Over the Phone
After you cancel YouTube TV by phone, you can make a refund request in the same way. You have canceled your membership and now want your money back. You need to follow these steps:
- You can get a YouTube TV refund number and make a call – +1 (844) 545-3222.
- Wait for any manager or chatbot to answer the call.
- Once connected, you will need to say your request.
- Participant data is now available.
- After verifying your information, the manager will email you confirming that your refund has been processed.
This process can take a long time to get your money back to your original payment method.
How Can I Dispute YouTube TV Charge?
Suppose you see a charge on your credit card or bank statement for digital purchases that you did not make to the service desk within 120 days of being charged. But first, you need to take the following steps:
- All purchases on the platform, including a YouTube refund, will be displayed as GOOGLE*YouTube TV. Therefore, be sure to check if such an entry appears. If not, then initiate the request again.
- Friends or relatives can purchase for you if they know your credit card details. Therefore, before initiating a dispute and a return, check with them. In this case, your claim “YouTube TV charged me” will be rejected because it will not be the platform’s fault. But be sure to tell the support service if no one has made such a transaction.
- Don’t forget to track your claim process. Immediately after submitting the request, an email with a claim indicator will be sent to your email address. It is the number you will be able to follow the development of events.
What Is Happening After Pause or Cancel YouTube TV?
You can end your YouTube TV subscription or suspend it at any time. When you do one of these actions, you will still be able to access YouTube TV until the end of the billing period. If you do not have a free trial, canceling YouTube TV will not result in immediate access. If you unsubscribe during the free trial, you will lose it, including any apps. After this:
- You will lose access to add networks and will not be able to add networks without membership.
- Impressions recorded in your library will end in 21 days.
- If you choose to renew your membership, you may not be eligible for ad pricing and may not have access to previous entries.
- Google may store limited information for billing and fraud prevention.
You can unpause YouTube TV in 6 months. But how do you get this pause? Unsubscribing is not the only option available to you. You will also encounter the option to pause when you try to cancel it permanently. The suspension will release you from paying for the features provided, and after a certain period, your subscription will be reactivated.
You can also manually renew your subscription during this time. The great thing is that you never have to worry about being charged again. Your current library entries will still be kept. However, keep in mind that other accounts associated with YouTube TV are unpaused. After restoring the service, you can restore full access.
What Is Refund YouTube TV Policy?
YouTube reiterates that if the content or certain features included with a TV subscription are not available, malfunctioning, or not working, you can request a refund at any time by contacting support. When your request for a set TV refund is approved, YouTube will revoke your access, and all your money will be returned to you. However, if you purchased these services through iTunes, you will need to contact Apple Support to ask for a refund.
Please be aware that Apple has its cancellation and refund policy which is completely different from YouTube. If you’re unsure whether to cancel YouTube TV, consider the pausing option. You also can choose how long you want to pause it, from 4 weeks to 6 months.
If you have difficulty with any questions regarding YouTube TV cancellation, you can contact them through the support team by filling out a simple form. However, we want to warn you that you will have to wait for an answer, perhaps an hour, a day, three days, or even a week. You will be required to briefly answer all questions on the form so that a competent person can contact you.
You must indicate the category of the problem, a brief description of the problem, and how you will be contacted (usually an email address). It is because of the uncertain expectation that people often look for alternative support services where they can immediately help and suggest a solution to the problem. If contacting the official service cannot be avoided, you can be given good advice regarding the presentation of the request. It will reduce the number of litigation letters.
Now you know how to get a refund from YouTube TV. You can do it in less than 5 minutes and even help your friends. It is a simple process that usually does not cause difficulties if you know its nuances. We would be glad if our guide helped you.
But if you still have any questions, we will be happy to help you clarify any inaccuracies. It is not a shame not to know something, and it is brave to ask for help when there is such an opportunity. If you follow our tips and they were helpful, don’t forget to share this article with your friends and read other useful content on the website.