YouTube TV Refund and Charge Duspute Guide

Updated: May 30, 2023
6 min read
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YouTube TV Refund and Charge Duspute Guide
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by Christine Tomas
Tech Expert & Writer
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Quality Control team

Nowadays, you don’t need a satellite dish or television to watch interesting movies, series, and shows. It’s enough to purchase a subscription to a decent online streaming service to access media content in a handy way via your favorite device. And YouTube TV is among the top-notch platforms which allow you to enjoy exciting shows for a reasonable price. But what to do if you no longer have a desire or opportunity to pay for the membership? You can terminate or pause it whenever you want and even receive a YouTube TV cancel refund! Howly is here to explain to you the process in detail. Moreover, we have a detailed guide written by our experts on how to cancel YouTube TV subscription. And in case you have issues with payments, YouTube TV payment update instructions will be of much help.

Before we start

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Meaning of refund for YouTube TV

YouTube TV is a well-liked streaming platform. It’s a renowned alternative to ordinary cable or satellite television services for watching high-quality content on the Internet. Notwithstanding its name, the platform isn’t a part of YouTube. Thus, if you want to have access to both services, it’s worth installing two different apps. Although YouTube TV offers a number of great features, many users still decide to end their membership, wondering “can I get a refund on YouTube TV?” But what is it? This is the process of getting your money back if you refuse to use the service on any of your devices. You might be approved for a refund in case you unsubscribe from YouTube TV and have some prepaid period left or if the subscription doesn’t work.

How to get refund from YouTube TV: helpful tips

According to the service policy, you can renew, upgrade, or cancel a YouTube TV membership at no extra charge. At the same time, you’ll access the available content library until the termination of your billing cycle. So it’s worth noting that TV membership cancellation won’t disable its features immediately. Another important point to reflect on is how to receive a refund for the remaining period of your subscription. You can do this in two ways – request the YouTube TV customer service refund via phone or using your account. All the information is presented for you below.

How to get a refund for YouTube TV: make a request via your account

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Whether you have a subscription or cancellation issue, you should approach it seriously. Indeed, a mere silly mistake may prevent you from being approved for a refund. So if you’ve decided on membership cancellation, follow the outlined guidelines using your PC:

  • Go to the YouTube TV web page and hit Sign In.
  • Access the account you typically use for streaming YouTube TV.
  • Enter the Membership menu and tap the link to cancel a YouTube TV account.
How to get a refund for YouTube TV
  • After that, complete an online request for getting a refund.
  • Pick your email address and submit the form.

Now, you have nothing more to do but wait. Unfortunately, it’s hard to say for sure how long it’ll take to get a response to your refund request. However, the process is rather quick – up to 24 hours.

How to end a YouTube TV subscription using iOS or Android

If you’re an iPhone or iPad owner, your steps are presented below.

  1. Go to the YouTube TV page in your browser.
  2. Enter your YTTV account.
  3. Tap the picture of your profile.
  4. Visit Settings.
  5. Move to Membership.
  6. Pick Cancel.

The owners of Android phones can terminate the membership conveniently via the app:

  1. Run the YouTube TV app.
  2. Hit your avatar icon.
  3. Head to Settings.
  4. Pich Membership.
  5. Tap Cancel.
How to end a YouTube TV subscription using iOS or Android

Important! If you purchased a membership via a third-party device or platform like Amazon or Roku, the YouTube TV service bears no responsibility for cash refund.

How to get a refund on YouTube TV: make a request over the phone

How to get a refund on YouTube TV

When you terminate your subscription via smartphone, you have an option to request a YouTube TV refund if you’re eager to receive your funds back. This is what you should do:

  1. Dial the YouTube TV refund phone number to call a specialist – +1 (844) 545-3222.
  2. Now you need to wait for their representative to answer you.
  3. Once connected, ask “how do I get a refund from YouTube TV” and inform them about your willingness to get your cash back as soon as possible.
  4. Provide your subscription details.
  5. Wait for an email confirming that your request has been processed successfully.

Be patient, as the process may take some time. Although customers traditionally receive refunds without problems, you can always get expert help from Howly in case any troubles arise – be it a YouTube TV billing issue or problematic refunds.

How can I dispute YouTube TV charge?

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It may happen that you see a questionable charge in your billing history or bank statement for a recent online purchase you haven’t made. In this case, it’s important to know how to dispute the YouTube TV charge and get the funds back. So, these are the tips to follow:

  • All purchases made on the platform are traditionally shown as GOOGLE*YouTube TV. Hence, check out if it’s YouTube TV to blame for the charge. If yes, initiate the claim to their support service.
  • You shouldn’t exclude the possibility that these are your friends or relatives who purchased something for you, especially if they know your bank card details. So speak with them before initiating a claim to YouTube TV. Otherwise, your request “YouTube TV charged me” will be simply rejected since it’s not their fault.
  • If you’re sure YouTube TV charged you unfairly, call their customer support to deal with the problem as easily and promptly as possible.

What happens after you pause YouTube TV

The option of membership withholding is available for you at any time. And you can then unpause YouTube TV as early as in 4 weeks (the maximum term for account suspension is 6 months). But how do you do this? You’ll find the option to pause your account right near the button to end your YouTube TV subscription.

So what’s happening once your membership is paused? In essence, you reactivate the subscription until you want to use it again, saving yourself the hassle of paying a fee for the months when you aren’t going to watch YouTube TV. The greatest thing is that your current library will be kept during the period of membership withholding. So when YouTube TV is unpaused, you can access your favorite shows with no problem.

What is cancellation YouTube TV policy?

The service implies simple and opaque terms for its cancellation policy. You’ll have no trouble breaking ties with YouTube TV at any given moment. So once you unsubscribe from YouTube TV, you still have the right to use the perks of the service until the day when your billing term expires. If you terminate your free trial, you no longer have access to the media library while eliminating the need to pay for a further subscription. Let’s consider more nuances of the YouTube TV cancellation policy:

  • You’ll lose access to your networks and won’t be able to add new ones without a subscription.
  • All the recorded shows you have in the library will cease to be available in 21 days.
  • There’s no YouTube TV cancellation fee.
  • In case of membership renewal, you won’t qualify for special rates as well as won’t have access to the shows you’ve recorded previously.
  • Google might store limited user information with the purpose of fraud prevention.

What is refund YouTube TV policy?

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According to the YouTube TV policy, you can contact customer support and request a full refund if the features of your subscription fail to work, keep malfunctioning, or aren’t available for some inexplicable reason. And when you set a TV refund request and get it approved, they cut off your access to the service and return all the money to your account.

Please note that if you bought the membership via iTunes, you’ll have to send a refund request directly to Apple support. The point is that even despite the availability of the YouTube customer service phone number 24/7, they won’t help you if you purchase a subscription via another platform.

At the same time, you should know that Apple implies its own refund policy, so explore its terms before taking any action. If you have concerns about whether to cancel a YouTube TV subscription, reflect on the option of pausing it.

refund YouTube TV policy

Support service

If you have trouble with YouTube TV cancellation or any other issue, you can fix your problem with the support team. Unfortunately, there’s no option to send them a direct email, so the phone number remains the easiest solution to solve your issues while speaking with a competent person. According to user reviews, the support team is responsive and committed to doing their job well.

You can also visit their Help Center and search for solutions manually or Ask the community for help with your problem. But still, the majority of users prefer contacting Howly since our experts provide instant assistance on any YouTube TV trouble.

YouTube TV cancellation

F.A.Q.

If I cancel YouTube TV do I get a refund quickly?

Refunds typically come to your bank account in 3-5 days. It all depends on your bank though. So it sometimes takes up to 10 days to get the cash back.

How long will it take me to cancel YouTube TV?

The procedure of service cancellation is quick and takes a few minutes. Although your membership is terminated immediately, you still can use it until the prepaid period ends.

Can I cancel my YouTube TV sub through PC?

Absolutely. Enter the YouTube TV web page and access your account. Move to Settings -> Spot Membership and open the section -> hit Cancel.

Conclusion

Now you know how to get a refund from YouTube TV. You can do it in less than 5 minutes and even help your friends. It is a simple process that usually does not cause difficulties if you know its nuances.  We would be glad if our guide helped you.

But if you still have any questions, we will be happy to help you clarify any inaccuracies. It is not a shame not to know something, and it is brave to ask for help when there is such an opportunity. If you follow our tips and they were helpful, don't forget to share this article with your friends and read other useful content on the website.

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