Why does my Firestick keep turning off and 8 troubleshooting measures to fix it

Updated: June 16, 2023
6 min read
Why does my Firestick keep turning off and 8 troubleshooting measures to fix it
by Henry Miller
Tech Expert & Writer
Checked by
Quality Control team

So, you decide to watch your favorite show, but your Firestick keeps rebooting. Eventually, it annoys you to the point that you want to eliminate this bug for good. Usually, it’s happening due to a glitch, so you can fix it at home. Just stick to the guidelines from Howly experts.

Before we start

Save your time and let skilled professionals in Fire TV troubleshooting resolve your difficulty in minutes!

Instead of dedicating excessive time and energy to tackle numerous challenges, why not seek assistance from experienced professionals? Engage in a conversation with Howly experts and receive immediate support. They are available 24/7 to answer your questions about Firestick.

The pros you’ll get repairing your Firestick problem with Howly experts:

  • Expert help with Fire TV glitches
  • Quick advice right in your device 24/7/365
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  • Limitless number of follow-up questions
  • Patient and understanding help till your Firestick concern is fully resolved
  • All answers you need in one place

8 efficient ways to troubleshoot Firestick that keeps restarting

Fix your software to eliminate the Firestick restart loop. Firstly, delete all temporary files by a hard restart: it removes temporary files both on TV and Firestick. Test the media player with another device: it can be a TV or computer monitor. Use different HDMI and USB: maybe your current option is not compatible with Firestick.

Change the remote batteries. You should do this every 4-7 months, but weak batteries can shorten this period to 2-3 months. Perform a factory reset. It’s the most severe software troubleshooting measure. If nothing helps, you are facing some major hardware problems. If you are confident in your repair skills, contact Howly experts for additional measures. If you are not sure about them, visit the nearest service center.

Restart your Fire TV Stick and TV

Yes, we know that your media system is constantly rebooting. But we recommend you do this on your terms. This action helps you to remove temporary files. Some of them may be corrupted, leading to the situation where your Fire TV keeps restarting. Here is your short guide:

  1. Shut down the TV.
  2. Unplug Firestick from the monitor and TV from the power socket.
  3. Wait for 2-3 minutes and plug everything back.
  4. Turn on the TV.

Beware that your media player may work slightly slower than before in the next 2-3 working sessions. When the system doesn’t have temporary files, it needs to load every page from scratch. Temporary files speed up this process by storing parts of the page right in the system.

Test the Fire TV stick on another device

Firestick keep turning off

Driver inconsistency is another common reason for the situations where your Fire TV keeps restarting. If your TV previously worked with Firestick but for some reason, start glitching, test your media player with another TV. You can even test it with a computer monitor with a free HDMI port.

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If the problem goes away, the source hides in the incompatibility. Your task is to find what may cause it: drivers, device conflict, or other issues. But if the problem stays even with other TV, there is something with the Fire TV.

Try a different HDMI

If Fire perfectly works with other devices yet keeps glitching on your main TV, drill down into the compatibility issues. Fire TV needs HDMI 2.1 compatibility to work as intended. If you have a relatively old TV that supports just classic HDMI 1.0 (works with HD content), it could be the reason why Firestick keeps turning off.

Connect Fire to the most modern HDMI port on the TV. Even 1.4a may be enough. It’s not perfect, but in most cases, it’s enough to stop glitches.

Ensure Fire TV has up-to-date software

Firestick keep turning off

Once you tested the Firestick for minor inconsistencies, it is time to check the software. Here is how you can update your system:

  1. Open the Fire main screen and go to Settings.
  2. Launch My Fire → About.
  3. If you see the Install Update button, choose it. Wait for 5-15 minutes until the system installs the software.

If there is no button, you have the latest software version on your Fire TV.

Use the proprietary USB cable

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Fire TV comes with a 15 feet long USB cable which may not suit some interiors. So, many people change it to the option which fits their household. And sometimes this new cable doesn’t have enough technical specifications to fit the Fire TV content. It could be the reason why Firestick keeps updating and restarting.

Try this way to connect your media system to the TV: connect Firestick to the proprietary USB cable, and connect that cord to the most modern USB port that you have. This action may help you to fix the situation where your Firestick is stuck in the boot loop due to outdated HDMI or USB.

Change remote batteries

The Firestick remote operates on AAA batteries. Usually, they last for 4-6 months, but sometimes they can lose their energy even faster. In situations like this, you may try to press harder on the keys to change channels. It’s the worst you can do in this situation.

Not only is it useless to fix the issue, but it can break your media player even more. So you may get stuck in situations where the Firestick is turned on and off. We recommend you simply change the batteries to the new ones.

Perform a factory reset

Firestick keep turning off

It’s the most severe software measure that can troubleshoot situations when a Fire TV stick keeps restarting no matter what. This action removes all personal files and settings from the system, eliminating the possibility of software bugs.

Make sure that you remember your credentials to the streaming services. Otherwise, you just will lose access to them. Here is your short, yet effective guide to troubleshooting this situation:

  1. Open the main screen and go to Settings → My Fire → Reset to FactoryReset.
  2. Wait 10-20 minutes until the system reboots to its default state.

You can update your Fire TV version to the recent version on settings. But we strongly recommend you initially test Firestick on its default state. That way you can see if the problem hides in software or hardware.

The Firestick is faulty

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If none of those actions have helped you, your media system most likely has some hardware failure. So this is the reason why Amazon Fire Stick keeps restarting. Critically evaluate your situation. If you are sure that you can fix the hardware malfunction on your own, contact Howly to get additional troubleshooters. If you are unsure about your repairman skills, visit the nearest service station.


Why does my Firestick keep restarting?

It’s mostly incompatibility or software issues. Check ports, restart Firestick and TV, change the batteries, and perform the factory reset. If nothing helps, it’s a hardware malfunction.

Why does my Firestick keep rebooting?

It’s mostly software or incompatibility problems. If your TV and Firestick previously worked well, reconnect the media player to another HDMI or use another USB cable. Change the batteries in the remote. Try software troubleshooting: remove temporary files with a hard restart or all files with a factory reset.

How do I stop my Firestick from turning off?

Check ports and connect Firestick to the HDMI or use a proprietary USB. Remove software glitches by hard reset and factory resetting.


You have eight proven solutions to troubleshoot Firestick reboot loops. Firstly, deep restart the player and TV. Try to test the Fire TV with other devices: TV or monitor. Connect Firestick to another HDMI or USB port. Change the batteries in the remote to a more powerful option. Order a new remote if your current has broken keys.

If nothing helps, perform a factory reset to clean up your system to the default state. But even if this action didn’t help you, it’s mostly a severe hardware malfunction. If Firestick is under warranty, contact Amazon. If it’s not, visit the nearest service center or fix the physical damage on your own.

Howly expert is ready to help you with your TV problem


Invalid Date
Is it possible that overheating is causing my Firestick to turn off? How can I keep the device cool during prolonged use?
Family Feud Contestant
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Finally found a solution! My Firestick stopped turning off randomly 🎉
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Any other suggestions to fix this?
Monday Motivator
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I had a similar issue with specific apps on my firestick. Clearing the cache and reinstalling those apps solved the problem for me
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What else can I do to fix it???
Lily Klish
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The suggested solutions didn't work for me. My Firestick is still turning off frequently and it's affecting my streaming experience. Disappointed 😞
Ava Taylor
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Is there a way to prevent automatic updates on the firestick? I suspect that the device restarts after updates causing the frequent shutdowns
Donut Connoisseur
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I faced a similar problem and it turned out that the hdmi connection was loose.
Henry Nelson
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If your firestick keeps turning off during certain activities check the power source. It may not be providing enough voltage to keep the device running
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I had a similar issue and this article provided detailed steps to fix it. I'm impressed with the results. Thank you! 🙌
Invalid Date
Has anyone experienced their firestick turning off during specific apps or activities?
Invalid Date
My firestick was giving me a headache with its frequent shutdowns but not anymore!!!
Invalid Date
I'm having trouble with my firestick. It turns off when I switch between apps. Is there a specific setting I should adjust to resolve this issue?
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It's worth a try
Astral Blitz
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My firestick kept turning off, and it was driving me crazy. Thanks to this article I was able to identify and resolve the issue. Feeling relieved! 😌

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