What is error code 83 on Disney Plus?

Updated: March 13, 2023
6 min read
What is error code 83 on Disney Plus?
by Mykola Hezhoian
Tech Expert & Writer
Checked by
Quality Control team

Subscribers of Disney Plus may face an unfavorable situation when attempting to access streaming content due to encountering error code 83. Such occurrences can cause frustration and disrupt an otherwise pleasant experience. The causes of this error can range from server issues to problems inherent in the streaming service. Fortunately, there are a few steps that can be taken to help resolve this issue. Read this article for more information about the potential bases for error code 83 on Disney+, as well as various ways to fix it.

Before we start

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Reasons for this issue

Some Disney Plus subscribers happen to get this error. Let’s talk about the reasons for that.

  1. Server Problems: One of the first suspected fugitives behind this trouble. The streaming service may be experiencing technical issues on its side, resulting in the error code showing up on your screen.
  2. Internet Connection: It's possible that your device isn't correctly linked to the internet. It needs to be appropriately linked to the same network as your other devices.
  3. Device specifications: Error code 83 might as well appear because of an outdated version of anything that’s being used. If you are using a browser, make sure you have the latest variant installed and all the cache is cleared.
  4. Service Problems: Errors with the service provider are also typical reasons for the error code. The provider may not be operating in your area or the streaming service may not work in your town.

This can be an aggravating disruption, but fortunately, there are a few steps that can be taken to help resolve this issue. We’ll talk about them next.

error code 83 on Disney Plus

Troubleshooting  Disney Plus Error Code 83

Subscribers can encounter this situation when attempting to watch something from the streaming service. It can be both inconvenient and aggravating, but fortunately, there are a few things that can be done to help fix this error.

Update the app

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To resolve this error, the initial step is to verify that all components are current. It's possible that an obsolete version, which is no longer functional, could be the root of the issue.

Updating the application is the first step to take when experiencing this error. You can check for updates on the app store for all devices. Additionally, the app can also be updated from the account settings page on the website.

On iOS devices:

  1. Open the App Store on your device.
  2. Tap your profile icon located in the upper right corner.
  3. Choose Purchased.
  4. Click the Not on this iPhone / iPad tab.
  5. Tap the cloud icon next to the app you wish to update.

On Android devices:

  1. Open the Google Play Store app on your device.
  2. Go to the menu icon in the top left corner of the screen.
  3. Tap My apps and games.
  4. Choose Update next to the app you wish to update.
error code 83 on Disney Plus

To update the app from the website:

  1. Visit www.disneyplus.com and log in to your account.
  2. Access the Account Settings page.
  3. Click the Update App button.
  4. Once the update is complete, you can try accessing the content again.

Updating the app can often resolve any issues experienced with Disney error 83. If the issue persists, then you may need to take alternative measures to fix the problem.

Verify your Internet connectivity

  1. Confirm that the network is operating correctly. You may try a speed test to see if it is good enough to stream any video content.
  2. Check to see if your connection is stable, as any interference can affect streaming quality.
  3. Try restarting the router, as this can often resolve minor issues.
  4. Ensure that the public connection is securely accessed.

If the problem remains, try other tips

Restart your device

This will help clear any temporary issues and may resolve the Disney Plus code 83 problem.

  1. On your device, open the Settings app.
  2. Select Storage & Reset => Reset System Settings.
  3. Choose Reset Now.
  4. If asked, verify your selection by choosing Reset Now again.

Wait until the whole process is over to see if the problem persists.

Contact support

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If all of the above steps don’t work for any reason, consider getting in touch with Disney+ Help Center on error code 83. You can achieve this through the internet (https://help.disneyplus.com). They may be able to provide additional assistance and possibly resolve the issue.

These simple steps should help solve anything encountered when using Disney Plus.

Similar errors to Disney Plus error code 83

error code 83 on Disney Plus

Error code 39

This typically happens when the app or account experiences issues with obtaining a consistent internet connection. If you are getting Disney Plus Error Code 39, it's due to a network issue.

Error code 60

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This code often indicates that the user's account is not authorized to stream content. Fixing it requires the following:

  1. Ensure that your subscription is currently active and that your payment details are current by checking your account.
  2. Ensure that your Disney+ account is correctly linked to your console.
  3. Log out and then log back into your Disney+ account.
  4. Reload your console and try entering again.
  5. Check for updates.
  6. To receive aid, get in touch with a representative from customer support.

Error code 22

This code usually appears when Disney+ is having difficulty playing content.

Error code 43

This code usually pops up when the Disney+ account or app's Video Playback Service has failed. To fix it:

  1. Re-enter your Disney+ account.
  2. Restart the device or browser you are using to stream the content.
  3. Disable any third-party VPNs or ad blockers that may be in use.
  4. Clear the application’s cache.

Error code 404

This code pops up when the requested content cannot be found due to an incorrect URL.

  1. Check if your Wi-Fi is stable and strong.
  2. Reset the app and enter your account.
  3. Check for the latest update.
  4. Re-install Disney Plus.


How can I fix error code 83 on Disney+?

This issue is a sign that the Disney+ application is out of date. To fix it, you will have to update the application.

How can I fix error code 77 on Disney+?

Error code 77 usually means that the Disney+ app needs to be reset. To do this, you should reinstall the application.

What devices are working with Disney+?

Disney+ can be accessed on different devices, including smartphones, gaming consoles, tablets, and other devices, as it is compatible with multiple platforms.


Disney+ is a pretty famous streaming platform that is available on various devices. Although it is a great streaming platform, there are times when users may experience errors when trying to access the platform. Error code 83 is a typical mistake that can occur on Disney+, and it is commonly provoked by a low internet speed. Other popular errors include 43, 22, 60, and others. No matter what error is experienced, it is vital to make your connection durable and that your device has the latest possible version of the app before attempting to access the service. Taking the proper steps can ensure that users have an enjoyable and stress-free streaming experience. If you have any remaining inquiries, don't hesitate to send a message to the Howly specialists through the chat feature.

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Ala Skia Sher
May 12, 2023
Absolutely awesome! After following your steps, I can now watch my favorite shows again 🙂
Happy Tears
May 08, 2023
Saved me time and frustration! This article was the key to solving error code 83.
Purple Sign
May 05, 2023
Very useful - I was able to get rid of error code 83 after resetting the Disney+ app 😀
I Scream
May 02, 2023
Fantastic article! After reading it, I was able to get Disney+ working again.
April 29, 2023
Just wanted to take a second to say thank you for helping me fix error code 83!
Krissy Lay
April 26, 2023
Excellent guide - I can now watch my favorite shows without any interruptions.
April 22, 2023
This was amazing for helping me figure out what was causing error code 83.
Brave Actor
April 19, 2023
Really great article - I had no idea that error code 83 could be fixed so easily! 🙄
Rapid Switching
April 16, 2023
Perfect - I was able to get error code 83 to go away after updating the Disney+ app 👍
Sweet Chirt
April 14, 2023
Thanks for the helpful guide! Error code 83 was really annoying and now I know how to fix it 😀😀😀😀
Lala Kandy
April 11, 2023
A lifesaver! After following the steps outlined in this article, my Disney+ problems were solved.
Klara Mente
April 08, 2023
Fantastic! I was having trouble finding out what was causing error code 83 and your article helped a lot 👏
Loki Crazy
April 04, 2023
Just wanted to say thank you for this article. I was able to get error code 83 to go away by resetting the app
Cook Smoke
April 01, 2023
This was so helpful! I had no idea that error 83 could be fixed by updating the app 😱
Boy Lover
March 29, 2023
Very useful - I was getting error code 83 and now I can watch my favorite shows with no issues at all 👍👍👍👍
Swan Lake
March 26, 2023
Great article! After reading it, I was able to finally get my Disney+ working again 😀
Sllepy Due
March 22, 2023
Thank you for this guide! Error code 83 was really frustrating but now I know exactly what to do.
Married Man!
March 19, 2023
This was really helpful, I was able to get the error code 83 to go away by updating the Disney+ app 👍👍
King of the Queens
March 16, 2023
Super helpful article! I was struggling to figure out what was causing error 83 and your article helped a lot.
Leo Din
March 13, 2023
Thanks for this helpful article, I was able to fix my issue with error code 83 after following your steps! 👍

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