Today we’re gonna talk about another famous messaging application used by multiple users around the world. While it delivers various components, including audio and video calls, some users might experience issues with making or receiving them. In this comprehensive guide, we'll explore some possible reasons why WhatsApp calls may not be working and provide possible solutions.
People care about WhatsApp calls not working because it can cause frustration and communication obstacles, which can hinder communication with loved ones or hamper business activities, making it challenging to stay connected. It's essential to have a reliable messaging app, and when it doesn't function correctly, it can have a significant impact on daily life.
There are various reasons for that, for instance, inadequate internet connection, outdated application versions, software or hardware issues, blocked ports, and inaccurate app permissions. These factors can cause disruptions in the call quality, failed connections, or no response when trying to make or receive calls.
It might be the reason for issues with WhatsApp problem calls because the app demands a steady and brisk Wi-Fi connection to function correctly. A slow or weak internet connection can result in poor call quality, dropped calls, or an inability to connect to the call altogether. Having dependable Wi-Fi quality is paramount for using WhatsApp calls, as it guarantees a smooth and uninterrupted communication experience.
This can be another thing to cause WhatsApp calls to not work properly because the app's developers deliver updates with different bug fixes, enhanced characteristics, and improved performance on a regular basis. If you own only an outdated rendition, the application may not function correctly. To avoid potential issues and ensure proper functioning, it is crucial to keep the app updated.
Software or hardware issues can cause conflicts with the WhatsApp application, preventing it from working correctly. Outdated program versions, corrupted application info, or hardware problems such as a faulty microphone or speaker can affect the app's functionality and lead to similar issues. Resolving these underlying issues is crucial to ensuring a smooth experience.
Blocked ports can create WhatsApp call connecting issues because the app uses specific ports to establish a connection with other devices. If these ports are blocked by the network or firewall settings, the call may fail to connect. To ensure the seamless use of WhatsApp calls, it is crucial to verify that the required ports are open and not obstructed.
Incorrect app permissions can cause WhatsApp calls to fail because the app may not have access to the necessary features or resources on your device. For example, if the microphone or camera permission is not enabled, WhatsApp will be unable to initiate or receive calls. Similarly, if the app doesn't have permission to access your contacts, it can’t call anyone. Therefore, it's essential to ensure that WhatsApp has the appropriate permissions enabled to function correctly.
To settle any kind of call issues in this application, try some or all of the following measures.
This is essential to solving WhatsApp outgoing calls not working. If it is weak or inconsistent, it can cause issues with call quality, dropped calls, or failed connections. To ensure a stable connection, try linking to another network. You might also have to perform a speed test to check if you have any trouble on that end in regard to speed and stability. If the speed test indicates a weak connection, try reloading your device or reaching out to your internet provider to assist you with the issue. Also, toggling on and then off airplane mode after a few seconds can sometimes refresh your network connection and improve your connectivity.
The second point suggests this step. An outdated application version might be the reason for compatibility issues with the device's software and result in problems with WhatsApp calls. Therefore, keeping the app up to date having the most recent package of bug fixes and features is crucial. To do this, open your App Store, look for the application, and tap on the update button if it's available. Additionally, enabling automatic updates can ensure that you have the latest version without additional manual help. Upgrading the app can often resolve WhatsApp voice call not working issues and improve the app's performance.
To look through them, open Settings on your device and select the list of installed applications. Then, find WhatsApp and tap on it to access its settings. Ensure that permissions such as Microphone, Camera, Contacts, and Storage are enabled. If any of these permissions are disabled, toggle them on. Without these permissions, WhatsApp won't be able to access the necessary resources, resulting in call issues. It's worth noting that the process of accessing app permissions may vary according to the specifics of your device.
A fundamental troubleshooting step that can address various issues is restarting the device, including WhatsApp call problems. When you reload your machine, all the temporary files and background processes clear up, which can sometimes interfere with the app's functionality.
To initiate a restart, press and hold the power button until the power options menu pops up. Next, choose the Restart option and give your device time to reboot. Once the device has restarted, launch WhatsApp and try to make or receive a call to check if anything has changed for the better.
The fifth point, which suggests emptying the application cache and data folder, is an essential step in troubleshooting WhatsApp call issues. Over time, those files might accumulate, causing them to become bloated and resulting in various performance problems. Going through this step might assist with fixing matters like freezing, crashing, and failed calls. However, it's essential to note that clearing data will erase all your WhatsApp chat history, so it's recommended to back up your chats before doing this. To achieve this on Android, go to Settings > Apps > WhatsApp > Storage > Clear Cache/Clear Data. On iOS, go to Settings > General > iPhone Storage > WhatsApp > Offload App.
This mode on your device may restrict the performance of some apps, including WhatsApp, which can affect the app's call-making abilities. To disable it, go to your device's settings and find the battery settings. Then, locate this mode and switch it off. You might as well want to see if there is an option to whitelist certain programs or ban them. By doing so, you can ensure that the WhatsApp video not working problem has been solved, and you can use it to make or receive calls with no struggles whatsoever.
The seventh point is essential because firewalls or blocked ports can provoke WhatsApp phone calls not to work correctly. Firewalls are security systems that oversee and regulate network traffic, and they can block certain ports or protocols that WhatsApp uses to make or receive calls. To determine if your firewall is preventing WhatsApp calls, attempt to disable it temporarily or create an exception for WhatsApp. You can also contact your IT department or internet service provider to inquire if they have any network restrictions or firewall settings that might be causing the issue. Similarly, if you're operating a public Wi-Fi network, it's likely that certain ports would be blocked to protect privacy, which can impact WhatsApp calls' not working problem. In such cases, you can attempt to resolve the issue by switching to an alternative network
This is considered to be the absolute last resort and should only be done if other troubleshooting methods have failed. To uninstall the app, open Settings, choose Apps & Notifications, find WhatsApp, and select Uninstall. After completely deleting it from your device, reinstall the app and enter your account. Before uninstalling, back up everything necessary as it will delete all data and settings, including chat history and media files. Doing this might assist you with solving issues like WhatsApp video calls not working, caused by corrupted or missing app files.
In conclusion, WhatsApp calls not working can be frustrating, but there are quite a few troubleshooting guidelines you might attempt to resolve the issue. Providing a steady internet connection, upgrading the application, checking permissions, and implementing the other methods discussed can help you resolve the most common problems with enabling WhatsApp calls. However, if you still face issues, don't hesitate to contact Howly experts for further assistance. With their expertise, they can help you get back to enjoying effortless calling within the app.
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