How do I check the balance on a PayPal prepaid card?

Updated: March 17, 2023
6 min read
How do I check the balance on a PayPal prepaid card?
by Yelyzaveta Tsyplenko
Tech Expert & Writer
Checked by
Quality Control team

To make it more convenient for their customers, PayPal has announced a PayPal prepaid login page that can be used for shopping and other transactions. The card can be loaded with money, just like a typical credit card, and lets you purchase things through the browser or in stores. In any case, you will need to know how much money is left on your prepaid card to ensure that you have enough funds to cover your transactions.

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Open the mobile app

Here's how to log in to PayPal prepaid MasterCard via the smartphone app:

  1. Install and launch the PayPal application on your phone and log in to your account.
  2. From the home screen, tap on the Wallet tab at the bottom of the screen.
  3. Locate the needed card and tap on it.
  4. On the next screen, you should see your available balance displayed.

Contact the customer service line

Another way is to get in touch with the customer support number. To do this:

  1. Dial the client service phone listed on the reverse of the card - (866) 300-6432.
  2. Listen to the prompts and select the option to check your balance. This is usually option 1 or 2.
  3. Once requested, input your identification number, followed by the pound (#) key.
  4. Provide any other information the system asks for, such as your date of birth or the final four characters of the registration number.
  5. Once you have provided all the necessary information, the system will provide you with your current balance.

If you have any issues or questions, you can talk to customer care by selecting the appropriate option when prompted.

Log in to your online profile

How do I check the balance on a PayPal prepaid card

To login to PayPal prepaid MasterCard through your desktop account, see the instructions below:

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  1. Visit the official website at
  2. Press on the Log In option at the upper-right portion of the page.
  3. After providing your login details, press the Log In button.
  4. Look for the "PayPal Prepaid MasterСard® Account" link.
  5. In the next window, you should be able to view your profile menu, which entails your balance, recent transactions, and other account data.

Is your current balance $0?

If you have no money on your card, you may not see your card balance on the left of your main account page. However, you can still check your balance through these steps:

  1. Enter your PayPal profile and go for the Wallet option at the top of the window.
  2. Click on the right PayPal prepaid card.
  3. On the next page, you should see your card account statement, which regards your open balance, recent transactions, and other account items.


What is a PayPal Prepaid card?

A PayPal prepaid login page is a payment system tied to your banking account. With this card, you can use your PayPal money wherever Mastercard is accepted. Before you can use the card, you simply need to fill it with PayPal funds.

Can an ATM show the balance on my PayPal Prepaid card?

No, you cannot check your balance at an ATM. Nonetheless, you can still retreat cash using your prepaid card at an ATM.


It's simple to verify the amount left on your PayPal prepaid card, and you can do so via a variety of ways, including online, by smartphone, or SMS. Users can prevent wasting money and ensure they have enough money on hand to make purchases or make withdrawals by keeping a record of the card. You can login to PayPal prepaid MasterCard easily and monitor your card's balance by following these easy steps Howly prepared for you!

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Ian Lancaster
Invalid Date
Thank you this was really helpful
Invalid Date
I did it😍😍
Ruby Dahmmer
Invalid Date
Do they have a limit to how much money you can put on it?
Invalid Date
a quick question I'm trying to find out what my reference number is and how do I retrieve it where do I need to go on PayPal to get that reference number?
Dean Walters
Invalid Date
Are they only good for a certain amount of time? Can't you keep reloading a single card indefinitely?

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