How to use Uber?

Updated: June 05, 2023
6 min read
How to use Uber?
by Christine Tomas
Tech Expert & Writer
Checked by
Quality Control team

Uber is a world-known rideshare service that helps people get to any part of the city. Everyone can use Uber and its services. How to use Uber? The company has created a particular app, which connects users with private drivers. Uber app you may download from your mobile store and sign up there.

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How to book Uber? The whole process of authorization takes up to 5 minutes. It is not a complicated process when you know the possible pitfalls you can face. The main purpose of this article is to provide readers with instructions on Uber usage, sign-up details, and the algorithm of service ordering. It is easy to start using Uber for the first time, after reading this detailed guide. How to book an Uber? Find in the instructions below.

What is Uber?

Uber is a transportation company with offices in San Francisco and more than 110 million satisfied clients all over the world. Uber is a modern platform, which connects drivers with riders, using a special app. In the beginning, the concept of the platform was like a traditional taxi service, but later it was transferred into a modern and highly technological app.

As an untraditional taxi company, Uber does not hire drivers on a contract base. Uber is a sharing company, which only connects private drivers as the service suppliers and riders as the service customers.

The main values of the company are:

  • accountability for provided services;
  • satisfaction and loyalty of clients;
  • safety of each passenger;
  • customers caring.

The background of the company is great and trustworthy. Riders, who use Uber, leave different referrals, which you may use to believe in the quality and provided services.

Vehicle Options: is it safe to use Uber?

Ongoing safety is one of the values, which Uber company follows. As a world-known services provider, Uber implements safety regulations, rules, and restrictions, which should be followed by all private drivers. With that in mind, there are two parts of conducted checks.

First of all, all contractors are thoughtfully checked to reveal the availability of criminal records, precautions, or potential dangers. Secondly, when the driver gets the status of “safe”, the company demands to provide all the details about the vehicle, including its technical state, licenses, and others.

How do you use Uber? If you use the app without any safety measures in mind, then the platform cannot help you to stay fully safe. Take care of the information you share and stay attentive when you enter the car.

Each rider can open an app and scroll the list of potential drivers in the region. The profile of the rider provides an image, information about the person, the type of car, and other details. The rate of the driver and referrals show whether the person is reliable.

Due to this policy of Uber, drivers who are not respecting safety measures and other policy requirements are at risk of being fired from the company. An app gives an opportunity to report about the ride, value it and write feedback. In case of any abusive conduct, threats, or other illegal actions, which breach the rights of riders, you can write about it and the reaction will be immediate.

How to use Uber?

Step-by-step Uber safety tips

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Uber tends to be safe according to the implemented security measures. However, riders have to be careful and attentive too. How to ride Uber due to the safety warnings? There are some simple, but important to follow tips:

  • Choose a safe place to wait for the Uber driver. The advantage of the service is the chance to order a car to the address you need. Thus, you can avoid getting into bad neighborhoods or areas of the town.
  • Check the car details to get to the right driver. The Uber app shows you the license plate number of the car, model of it, driver’s name, and photo. Uber cars do not have any special markings, as traditional taxis do, so it is easy to sit in the wrong car.
  • Stay in touch with someone. The drivers of the Uber service are unknown to you. Hence, it is important to stay in touch with someone, who knows where you are going. You can share the details of the route, car, and driver as well.
  • Check rating scores and referrals. Reading the referrals of former riders will give you some information about the driver.

How much does it cost?

Uber service is similar to taxis but still has some differences. The pricing of Uber services depends on several factors, which form the cost of each trip. To the components of price forming, Uber specialists include the following:

  • distance of trip;
  • weather conditions;
  • special needs or requirements;
  • other criteria.

Sometimes other criteria depend on the region of Uber ordering, period of the day, or week. Despite the mentioned criteria, riders can get upfront pricing before ordering the driver. An app allows users to calculate the price of a trip, try different alternatives, and change requirements to the vehicle or driver in order to pick up the best variant.

Due to the pricing comparison, conventional taxis are more expensive. More than that, riders get to know the price right after getting to the needful destination. Contrary, in Uber service you are more protected, as the driver does not charge money from you as a rider. All financial questions are administered via the mobile application.

How to use Uber?

How does dynamic pricing work?

Sometimes you may notice that the price of a trip at the same time of one day differs a lot from the price the other day. The reason is in the dynamic pricing work model. This system includes several reasons, which have a significant impact on the price establishment. Dynamic pricing works almost during such periods:

  • Friday and Saturday evenings and nights;
  • special events and festivals;
  • rush hours.

One of the main purposes of establishing dynamic pricing in Uber work is to cover the possible lack of drivers and secure all riders with cars on time.

How to request a ride on the Uber app?

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Uber app is available on all mobile stores. You have to download it. How to use Uber for the first time? As soon as the mobile app is on your phone, you will open it and wonder what to do next. How to use the Uber app step-by-step? Below you will read the detailed steps of ordering a car, payment, and giving feedback on the app.

How do you get an Uber: download an app and create an account

How to use the Uber app? The Uber app is truly user-oriented and welcoming, but to use it, start by downloading. How to get Uber? To download an Uber app, follow the next steps:

  1. Open the Apple store or Play Market.
  2. Enter Uber in the search field.
  3. Tap Download.
  4. Tap Open to start using an app.

All you need to do the above steps is to have a great Internet connection and 2 minutes of free time. When after downloading you say “I want to use Uber”, it is time to start account creation.

How to use the new Uber app? To use it you need to create an account. Without signing up, the service will not be available for you. The Uber app has a black-white icon. Find it on your home screen after downloading and follow each step of the above to sign up:

  1. Open an Uber app on your device.
  2. Click Sign up to Ride and follow the instructions.
  3. Enter the Mobile phone and tap the arrow. If you want to use the Google account or Facebook, tap Or connect using a social account at the bottom of the screen.
  4. Grant an app certain permissions, including information about the location.
  5. Enter the Conformational code to continue setting up an account.
  6. Enter your email address, as you will receive the bills after payments.
  7. Create a Password and enter your Name.
  8. Review the Terms of Use and Privacy Policy and agree to them to continue registration.
  9. Select the Payment info.

All the settings of the account can be changed later. However, check whether all the information is fulfilled to end the registration and come to driver ordering.

Enter destination: how to Uber fast?

How to do Uber? The driver ordering is not difficult, but for the first time, you need to undergo the steps guided below. How to order an Uber?

  1. Open the Uber app.
  2. Tap the Where to button at the top home screen of Android apps and at the bottom of Apple devices.
  3. Type the location name or address where you are. The other possible option is to choose the location by tapping Set location on a map.
  4. Check the entered destination and tap Confirm destination.
  5. To stop somewhere on the way to your final destination, you have to choose + next to the Where to button and follow further instructions.
  6. Choose the vehicle type and review the total fare.

You can also contact Ubet by phone. Request your ride with Uber 7 days a week, from 4am – 10pm EST. To do that please call this toll-free number 1-833-873-8237.

You’ll talk to an Uber team member who will help you create an Uber account and request a ride. Please note that you will need to call from a cell phone that can receive text messages.

Wait for the driver to pick you up

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As soon as you do all the steps above and the driver has accepted the request, you have to wait for the car. Your location should be the same as you entered in the order. In another way, the driver may not find you. In case of any changes, use the mobile number in the driver’s profile to contact. To cancel the ride, press the Cancel button in the app.

How to use Uber?

Getting a ride: how to use the Uber app?

In the Uber app, you can follow the driver’s route to your location and estimate how much time it will take. How do I use Uber if the driver is not coming? Use an app to chat with the person and ask why the delay has happened.

As the car comes to you, check whether the model, car number, and driver’s name are the same as in the app. When all is accurate, sit in the back of the car and enjoy your trip. The social policy of the company does not prohibit communication and talking during rides, so it is up to you whether you have the desire for small talk in the car.

How to use Uber?

Get dropped off

Once you come to the required destination, express thanks to the driver and exit the car. Riders do not pay money directly to the driver, as used to be in traditional taxi services. Whether some difficulties occur with the location finding, you may help the driver.

Leave a rating to the driver: how to use Uber?

After ending the ride, it is important to turn to the Uber app and leave your referral and rate the driver. This is important due to the two purposes. First of all, when you enjoyed the trip, you may give the driver a nice rate and the next riders will see it. On the other hand, if the trip was bad, others should know about it too. In both situations, the feedback helps the company to improve its services. Improve the quality of services and you will notice it during the next trips.


Can I just call Uber for a ride?

Yes, you can call Uber and ask the support team to help you order the ride. The specialists will offer you to create the account and order the driver after it.

How do I use Uber for the first time?

To use an Uber for the first time, download an account and sign up. The process of registration for the first time can be longer, as you have to enter all the information about yourself, but the following times you will skip it.

Uber free ride: How to use it?

To get a free Uber ride, you have to invite a friend to the app.

Follow the next steps:

  1. Open an Uber app.
  2. Tap a menu button and then Free Rides.
  3. Choose Invite friends and the method of sending invitations.
  4. Use the free ride option after your friend has used the invitation.


To conclude, Uber is a service of high quality, with worldwide popularity and growing demand in the market. The well-developed app will assist you in ordering the car and finding a reputable driver. How to use the new Uber app? Follow the instructions above. In case of any additional questions, ask the supportive specialists of UNKNOWN TAG — ins. Turning for the recommendation to the professionals, you will save time and get the true information about the services. How do you use Uber?

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