How to contact Instagram

Instagram is one of the most popular apps around the world. But what to do if someone unfairly reports you, you can’t go live, or has another unexpected issue? Try to contact Instagram. It’s pretty hard, but still possible.

How to contact Instagram: 4 easy ways

You have four ways to reach for Instagram help: use Help Center, reach their social media managers on Twitter, over the phone, or by email. Unfortunately, there is no Instagram help chat. There is no way to talk with Instagram representatives in real-time.

If you are in a hurry, call the Instagram support hotline. Be prepared to wait at least 30-50+ minutes until they talk with you. This method works only inside the USA.

If you are abroad, write them an email. In this case, you may wait 2-7 business days for an answer. Also, you can try your luck and tag them on Twitter. In most cases, support agents just send you various Help Center articles that suit your case.

Get help through the Help Center

It’s an official way to solve your Instagram-related issues. Instagram encourages its users to work with Help Center. You type your problem in there, and Instagram will find related articles with guidelines that may solve your issue. Unfortunately, you can’t contact Instagram representatives that way. It’s only a self-help measure.

Help Center (help.instagram.com) is a website with dozens of troubleshooters for the most frequent issues. It doesn’t have a forum or comment feature. If you want to share your problem with other users, you should look for unofficial forums.

If you like to keep your Instagram issue private and desire a fast answer, contact Howly. Our experts send you tailored guidelines that perfectly fit your situation.

You can open Help Center right on your favorite desktop browser. Here is how you can do this:

1. Open the Instagram website.
2. Hover the mouse to the right corner and find Help. Click on it
3. Once you open the Help Center, you can search for similar issues or choose a category that suits your problem.

You can also open a Help Center right on the Instagram app. Use this easy instruction:

1. Open the Instagram app.
2. Tap on your profile picture in the lower right corner to open the menu.
3. Choose Settings → Help → Help Center.
4. After this, Instagram will open a Help Center page in your default system browser.

Contact the support on a hotline

If you have an urgent question, contact Instagram support over the phone. It’s the only possible way to get help in less than a business day. But even this doesn’t guarantee that you will solve the issue relatively fast.

Dial the Instagram contact number 1-650-543-4800 and talk with a voice bot for 3-10 minutes until it redirects you to an actual person. After this, wait until the representative will be able to reply to you.

It may take a long time until the agent answers you. If there are many people in line, support may not respond on the first attempt. Try to call until an Instagram support representative answers you.

Send an email to Instagram support

Another way to get a response for an Instagram agent is to email them. If you have a question you can’t solve, contact the Instagram team by emailing support@instagram.com.

Check that you leave your account link, fully describe a situation, and attach a screenshot. If it’s a bug report, provide both operating system and Instagram versions. It may take 2-7 business days to get an answer. But it’s the only way to contact Instagram directly if you are currently outside the US.

Reach support on Twitter

A great option that helps you to get in contact with Instagram. Post about your issue, add a photo and video evidence, and tag @Instagram. You can also add other people or bloggers who have similar problems. It gives you more chances to get viral.

You are less likely to get an answer if your post doesn't go viral. But if you get viral, you have a higher chance to contact an Instagram representative.