How to cancel Uber Pass subscription: 3 easy options

Updated: March 15, 2023
6 min read
How to cancel Uber Pass subscription: 3 easy options
by Judi Perez
Tech Expert & Writer
Checked by
Quality Control team

Uber Pass is a paid Uber service subscription that helps users save money on taxi and food delivery by reducing fees. But if you are not using those services enough to justify a membership, it’s time to withdraw the Uber Pass subscription.

Before we start

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Also, you can use these guidelines to stop the Uber Eats Pass free trial. The system counts it as the short version of paid membership.

What is Uber Pass?

It’s a subscription that helps you to save funds on Uber food delivery and taxi fees. You’ll get a 10% discount on a taxi and 20 fee-free deliveries on orders over $7.99. You will also get prioritized support from Uber agents.

It’s useful for a person that lives in a big city and doesn’t have enough time to cook or think about where to park. That’s why this membership is available primarily in major cities with populations over 1-1,5 million citizens.

It can be profitable to those who use the taxi and delivery on a daily basis. But once you start to use Uber once in a while it becomes disadvantageous. So you may want to withdraw your membership.

How much does Uber charge you: two types of Uber Pass plans

The final membership cost depends on the chosen plan. You have two options to choose from:

  • Monthly subscription. Prepare to pay $24.99.
  • Yearly membership. It will cost you $239.99 annually or nearly $19 for one month.

Choose the Uber Pass type carefully. If you are sure that you’ll still need their services even 10-12 months later, choose an annual version. It’s far more profitable. But if you are uncertain about your future, choose a regular monthly subscription.

How to cancel Uber Pass: 3 user-friendly ways

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There are three ways how you can withdraw this membership. If you want to stop the Uber Eats Pass on iPhone or Android, open the Uber Eats app. If you are a PC user, go to the Uber Eats site to revoke the subscription.

Also, you can cancel the Uber Pass (trial counts as membership too) with third-party services. The most popular one is the DoNotPay. But in that case, we strongly recommend you stop your membership at least two days before the billing. The unsubscribing process may take up to 36-48 hours.

Unfortunately, you can’t withdraw the Uber Pass and get a refund if you want to do this after the first week of the subscription. Uber doesn’t provide money-back for Pass and Eats paid memberships in that case.

You may try to contact the Uber team in the first 1-3 days after your subscription. Tell them the details of your case and maybe they give you a refund. But it isn’t guaranteed, so be prepared that they may reject your application.

How to cancel Uber Pass on iPhone and Android

Withdraw uber pass

You can’t withdraw your Uber Eats Pass in the built-in subscription manager, but you can do it right in the Uber app. This instruction works for both mobile operating systems:

  1. Open the Uber Eats.
  2. Find the Account logo. Tap on it to open the in-app menu.
  3. Select Eats PassManage membershipEnd.
  4. Uber may ask you for additional confirmation. Agree with it.

Make sure you stick to these guidelines, so you will cancel Uber One Pass within 5-7 minutes. If you don’t have access to your phone, you can stop the membership from your PC. You can’t use the Apple ID or GPlay to stop this membership.

How to cancel the Uber Eats pass on the computer

Cancel Uber paid membership on PC

You can revoke the membership straight from your desktop. It can be Windows, macOS, or even Linux. All you need is a web browser and stable internet. Here is your guide on how to withdraw your Uber Eats Pass:

  1. Open the Uber Eats site and sign in.
  2. Find the hamburger menu (it looks like three stacked lines).
  3. Select Eats PassManage End membership.

The system may ask you if you want to revoke the Uber Eats Pass. Confirm your intentions.

How to cancel Uber Pass with third-party tools

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You can also stop your membership with external services like DoNotPay. They can manage and stop your subscriptions, including the Uber Eats Pass trial:

  1. Open the DoNotPay site and sign in.
  2. Go to the Hidden Money tab, find Uber Eats, and log in there.
  3. The system immediately starts the cancellation process.

If you want to withdraw the Uber Eats Pass (free trial too) this way, make sure to do it 1-2 days before the billing date. The cancellation process with third-party tools may take 24-48 hours.

Importance of location: why sometimes you can’t cancel Uber Pass

Sometimes you may not see the “End Membership” virtual button. It’s not a glitch, it’s more like a safety lock from service developers. It often happens when you move to another city and try to withdraw the service from another town or country.

The system marks that you are in an unfamiliar location and prevents you from changing your status. Contact the Uber customer team and tell them that you moved out. They will stop your membership manually.

You can do this online on the Uber site/app or by calling a hotline. The phone number may vary depending on your current region.


How to cancel my Uber Eats Pass on my iPhone?

Go to the app, and tap on the account logo. Choose Uber Eats → Manage → End Membership. That’s it! You can use the service up to the next payment date.

How to cancel my Uber Pass on a computer?

Open the Uber Eats website, go to the menu and select Eats Pass.  Find the Manage line and click on the End Membership virtual button.

How to cancel my Uber Pass and get the money back?

It’s almost impossible to get a refund with an Uber Eats subscription. Even if you choose the annual plan and use the service for 2-3 days. You can try to contact Uber support, but it does not guarantee you your money back.

Why can’t I cancel my Uber Pass membership?

You should be in the same town (or metro area), where you start your membership. If you moved to another town or country, sometimes the system doesn’t let you unsubscribe. Contact Uber support, and tell them about the issue.

Final Thoughts

There are three ways to revoke an Uber Pass: from the app, website, or with third-party cancellation services. Unfortunately, you can’t withdraw this membership with built-in Android and iOS tools.

Also, there is no chance to stop the Uber Pass and get the money back if you remember about it after one week of usage. They don’t provide refunds for Uber Eats service. But you may try to get a refund if you ask Uber support immediately after payment. Tell them the details of your case. There is no guarantee that you get your money back, but you still have a small chance.

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I save it to my bookmarks
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Thank youuuuu ☺️☺️☺️
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Open Help Center on the Uber site and ask the agent online
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Hi! What to do, if I can’t find a customer support number?
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Try to call customer support. Google it. Every region has its own uber number
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The same, but with Android. It’s unfair. What if I forget my uber password? 😭
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Why uber doesn’t allow me to stop my membership in Apple ID? It’s not customer friendly
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Those are great guidelines.
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Great article! Like it
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I love your recommendations ❤️ You are my little online helpers!
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Thank you for the full information
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Thank you!
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Hey, you may try! My friend asks for a refund, but they reject her request. But once i write them, they get the money back to me. It’s a lottery
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It’s sad that I can’t refund money
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Yes, I agree with all comments about the decision to remove this button. I researched the whole internet until I found this article. Thank you, Howly!
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Yep, it’s quite not user-friendly to remove the “end membership” button just because I move to another town.
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I lived in NYC and now moved to rural Alabama for a year, so I start to search for how to cancel uber because I can’t find the “Cancel” button. And now I understand why. Thank you!
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Maybe they think about security like banks used to? Like “you can’t use YOUR card with YOUR money unless you told us that you told us a week prior”. But I agree with you. It’s not a modern solution
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Why does uber won’t let me cancel my membership when I move to another town? It’s dumb
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Thanks for the information!

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