How to cancel the Instacart account subscription

Updated: May 18, 2023
6 min read
How to cancel the Instacart account subscription
by Pavlo Mykytas
Tech Expert & Writer
Checked by
Quality Control team

If you're looking to cancel your Instacart account subscription, you've come to the right place. Instacart is a popular grocery delivery service that allows you to shop for groceries online and have them delivered to your doorstep. However, if you're no longer interested in using the service, you can easily cancel your subscription. In this guide, we'll walk you through the steps to cancel or deactivate your Instacart account subscription.

Before we start

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Steps to cancel Instacart account subscription

To cancel your Instacart account subscription, you will need to follow a few simple steps. Before you begin, make sure you have access to your account and payment information. Once you have this information, you can start the cancellation process.

  1. Log in to your Instacart account and go to your account settings.
  2. Click on the Membership tab.
  3. Scroll down to the bottom of the page and click on Cancel Membership.
  4. Follow the prompts to stop your Instacart account service once and cancel your Instacart account once.
  5. Confirm your cancellation by clicking on the Cancel Membership button.

Once you have completed these steps, your Instacart account subscription will be canceled, and you will no longer be charged for the service. If you have any questions or concerns, please contact Instacart customer support for further assistance.

What are some good Instacart account alternatives?

There are several alternatives available in the market that offer similar services to Instacart. These alternatives provide users with the convenience of ordering groceries online and having them delivered to their doorstep.

Here are some of the main functions that these alternative services duplicate:

  • Online grocery ordering: Just like Instacart, these services allow users to order groceries online from their favorite stores.
  • Delivery options: These services offer various delivery options, including same-day delivery, next-day delivery, and scheduled delivery.
  • Payment options: Users can pay for their groceries using various payment methods, including credit/debit cards, PayPal, and other digital wallets.
  • Customer support: These services offer customer support to help users with any issues they may encounter while using the platform.
  • Store options: Users can choose from a wide range of stores to order their groceries from, including local grocery stores and big-box retailers.

Some of the popular alternatives to Instacart include Amazon Fresh, Walmart Grocery, Shipt, and FreshDirect. Each of these services offers unique features and benefits, so users can choose the one that best suits their needs.

What to do if you're having troubles

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One common problem that may arise is the inability to cancel the subscription due to technical glitches or errors. In such cases, users can try clearing their browser cache and cookies or using a different browser to cancel the subscription.

Another issue that users may face is the subscription still being charged even after cancellation. This can happen if the cancellation process was not completed correctly or if there was a delay in processing the cancellation. In such cases, users should contact Instacart customer support immediately to resolve the issue and request a refund if necessary.

It is also important to note that canceling an Instacart subscription may result in the loss of access to certain features or benefits. Users should carefully review the terms and conditions of their subscription before canceling to avoid any unexpected consequences.

If users encounter any difficulties while canceling their Instacart subscriptions, they can contact the Howly experts team for assistance. Our team of experienced professionals is available 24/7 to provide technical support and help resolve any issues that may arise.


How do I cancel my Instacart subscription?

To cancel your Instacart subscription, go to your account settings, select Membership & Payments, and then click Cancel Membership.

Will I receive a refund if I cancel my Instacart subscription?

If you cancel your Instacart subscription before the end of your billing cycle, you will not receive a refund. However, you will still have access to the benefits until the end of the cycle.

Can I cancel my Instacart subscription at any time?

Yes, you can cancel your Instacart subscription at any time. However, if you cancel in the middle of a billing cycle, you will still be charged for the full cycle.

What happens to my account if I cancel my Instacart subscription?

If you cancel your Instacart subscription, your account will be downgraded to a free account. You will still be able to use Instacart, but you will not have access to the benefits of a paid subscription.


In conclusion, canceling your Instacart account subscription is a straightforward process that can be done in a few simple steps. First, log in to your account and navigate to the Account section. From there, select Membership & Payments and then Cancel Instacart Express. Follow the prompts to confirm your cancellation and your subscription will be terminated. It's important to note that canceling your subscription will not result in a refund for any unused portion of your membership. Additionally, any active orders or pending deliveries will still be charged and fulfilled. Therefore, it's best to cancel your subscription before placing any new orders to avoid any unwanted charges.

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