How to cancel Ring subscription

Updated: May 13, 2023
6 min read
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How to cancel Ring subscription
author
by Samanta Jones
Tech Expert & Writer
Checked by
Quality Control team

The Ring is a popular home security system that allows you to monitor your home from anywhere. If you are looking to cancel your Ring subscription, you have come to the right place. In this guide, we will walk you through the steps to cancel or deactivate your Ring subscription.

Before we start

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Steps to cancel Ring subscription

Hello there! If you're looking to cancel your Ring subscription, you've come to the right place. Before we begin, please make sure that you have access to your Ring account and that you're logged in.

Here are the steps to cancel your Ring subscription:

  1. Go to the Ring website and log in to your account.
  2. Click on the three lines in the top left corner of the screen to open the menu.
  3. Select Account from the menu.
  4. Scroll down to the Ring Protect Plans section and click on Manage Plan.
  5. Click on Cancel Plan at the bottom of the page.
  6. Follow the prompts to confirm that you want to cancel your subscription.

Once you've completed these steps, your Ring subscription will be canceled, and you will no longer be charged for the service. Please note that if you have an active subscription, you will need to stop the Ring service before you can cancel your account.

To stop the Ring service, simply follow these steps:

  1. Open the Ring app on your phone. Tap on the three lines in the top left corner of the screen to open the menu.
  2. Select Devices from the menu. Tap on the device you want to stop the service for.
  3. Scroll down to the Device Settings section and tap on Video Settings.
  4. Toggle the Video Recording switch to the off position.

Once you've stopped the Ring service, you can proceed with canceling your Ring account.

We hope this guide has helped cancel your Ring subscription. If you have any further questions or concerns, please don't hesitate to reach out to our technical support team.

What are some good Ring alternatives?

While there are several options available, it's important to consider what functions of the ring service are most important to you. Here are some good alternatives to ring and the main functions they duplicate:

  • Google Voice — Provides a free phone number that can be used for calls, texts, and voicemails.
  • WhatsApp — Allows for free calls and messages over Wi-Fi or cellular data.
  • Skype — Offers video and voice calls, messaging, and screen sharing.
  • Viber — Provides free calls, messaging, and video calls over Wi-Fi or cellular data.
  • Facebook Messenger — Allows for free calls and messaging with Facebook friends.
  • FaceTime — Offers video and voice calls between Apple devices.
  • Zoom — Provides video conferencing and screen sharing for meetings and webinars.
  • Slack — Offers messaging, voice, and video calls for team collaboration.
  • Microsoft Teams — Provides messaging, voice, and video calls for team collaboration.
  • Discord — Offers messaging, voice, and video calls for gaming and community groups.

These alternatives to the Ring provide similar functions such as calling, messaging, and video calls. It's important to consider which service best fits your needs and preferences.

What to do if you're having troubles

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One common issue is the inability to cancel the subscription due to an error message. In such cases, users should ensure that they have a stable internet connection and try again. If the problem persists, they can contact the Ring support team for assistance.

Another issue that users may face is the unexpected continuation of the subscription after canceling it. This can occur if the user cancels the subscription close to the renewal date. In such cases, users should check their subscription status and ensure that it has been canceled. If the subscription continues, they can contact the Ring support team for further assistance.

Users may also encounter problems with refunds after canceling their subscriptions. This can occur if the user cancels the subscription after the renewal date or if they have used the subscription extensively. In such cases, users should check the refund policy and contact the Ring support team for further assistance.

In conclusion, canceling a Ring subscription may encounter various problems, but most of them can be resolved by ensuring a stable internet connection, checking the subscription status, and contacting the Ring support team for assistance. If you encounter any trouble with cancelation, do not hesitate to call our Howly experts team for immediate help.

F.A.Q.

How do I cancel my Ring subscription?

To cancel your Ring subscription, log in to your account on the Ring website, go to the Subscriptions tab, and click Cancel Subscription.

Can I cancel my Ring subscription at any time?

Yes, you can cancel your Ring subscription at any time. Your subscription will remain active until the end of the current billing cycle.

Will I receive a refund if I cancel my Ring subscription?

No, Ring does not offer refunds for canceled subscriptions. However, you will still have access to your subscription benefits until the end of the billing cycle.

What happens to my Ring devices if I cancel my subscription?

Your Ring devices will still function without a subscription, but you will lose access to certain features such as video recording and cloud storage.

Conclusion

In conclusion, canceling your Ring subscription is a straightforward process that can be done through the Ring app or website. Simply navigate to the subscription section and select the option to cancel. It's important to note that canceling your subscription will result in the loss of certain features, such as video recording and cloud storage. Additionally, if you have a Ring device that was purchased with a discount or promotion that required a subscription, canceling your subscription may result in the full price of the device being charged to your account. Therefore, it's important to carefully consider the implications of canceling your Ring subscription before proceeding.

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