How to cancel Orangetheory subscription

Updated: May 13, 2023
6 min read
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How to cancel Orangetheory subscription
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by Mia Green
Tech Expert & Writer
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Orangetheory is a popular fitness studio that offers high-intensity interval training workouts. If you're looking to cancel your Orangetheory subscription, you've come to the right place. In this guide, we'll walk you through the steps to cancel or deactivate your subscription.

Before we start

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Steps to cancel Orangetheory subscription

To cancel your Orangetheory subscription, you will need to follow a few simple steps. Before you begin, make sure you have access to your account and have your payment information handy. Once you have these things, you can start the cancellation process.

  1. Log in to your Orangetheory account and navigate to the My Account section.
  2. Click on the Billing tab and locate the Cancel Membership button.
  3. Follow the prompts to stop Orangetheory service once and cancel your Orangetheory account. You may be asked to provide a reason for canceling.
  4. Confirm your cancellation by clicking on the Cancel Membership button.
  5. If you have any remaining payments or classes, make sure to use them before your cancellation takes effect.

By following these steps, you can easily stop Orangetheory service once and cancel your Orangetheory account. If you have any issues or questions during the cancellation process, don't hesitate to reach out to Orangetheory's customer support team for assistance.

What are some good Orangetheory alternatives?

There are several good alternatives available that can provide similar benefits to Orangetheory.

Here are some of the main functions of Orangetheory and the alternatives that duplicate them:

  • High-Intensity Interval Training (HIIT) — HIIT workouts are designed to push your body to its limits with short bursts of intense exercise followed by periods of rest. Alternatives to Orangetheory that offer HIIT workouts include F45, CrossFit, and Barry's Bootcamp.
  • Heart Rate Monitoring — Orangetheory uses heart rate monitors to track your heart rate during workouts and ensure that you are working at the right intensity level. Other fitness studios that offer heart rate monitoring include SoulCycle, CycleBar, and Flywheel.
  • Group Fitness Classes — Orangetheory classes are led by certified trainers and are designed to be done in a group setting. Other group fitness classes that offer a similar experience include Pure Barre, YogaWorks, and 24 Hour Fitness.
  • Personalized Workouts — Orangetheory trainers are trained to create personalized workouts based on your fitness level and goals. Other fitness studios that offer personalized workouts include Equinox, Gold's Gym, and Anytime Fitness.
  • Community Support — Orangetheory has a strong community of members who support and motivate each other. Other fitness studios that offer a similar sense of community include SoulCycle, CrossFit, and ClassPass.

Overall, there are many good alternatives to Orangetheory that offer similar benefits and can help you achieve your fitness goals. It's important to find a fitness studio that works for you and fits your individual needs and preferences.

What to do if you're having troubles

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One common issue is the inability to cancel the subscription due to an error message or technical glitch. In such cases, users can try clearing their browser cache and cookies or using a different browser to access the cancellation page.

Another issue that users may face is the cancellation not being processed correctly, resulting in continued charges. In such cases, users should contact their bank or credit card company to dispute the charges and request a refund. Additionally, users can reach out to the Orangetheory customer support team for assistance with canceling their subscription.

It is important to note that canceling a subscription may result in the loss of access to certain features or content. Users should review the terms and conditions of their subscription before canceling to ensure they are aware of any potential consequences.

If users encounter any issues while canceling their Orangetheory subscription, they can contact the Howly experts team for assistance. Our team of experienced professionals can provide guidance and support to help users resolve any technical or billing issues they may encounter.

F.A.Q.

How do I cancel my Orangetheory subscription?

You can cancel your Orangetheory subscription by visiting your local studio or by contacting their customer service team via phone or email.

Is there a cancellation fee for Orangetheory?

No, there is no cancellation fee for Orangetheory. However, you may be charged for any remaining classes on your account.

Can I cancel my Orangetheory subscription online?

No, you cannot cancel your Orangetheory subscription online. You must either visit your local studio or contact their customer service team.

How much notice do I need to give to cancel my Orangetheory subscription?

The amount of notice required to cancel your Orangetheory subscription may vary depending on your membership type and location. It is best to contact your local studio or customer service team for more information.

Conclusion

In conclusion, cancelling your Orangetheory subscription is a straightforward process that can be done through the studio or online. If you choose to cancel online, make sure to do so at least 10 days before your next billing cycle to avoid being charged for the following month. It's important to note that cancelling your subscription does not automatically cancel any scheduled classes, so be sure to cancel those separately to avoid being charged for them. Additionally, if you have any questions or concerns about cancelling your subscription, don't hesitate to reach out to Orangetheory's customer support team for assistance.

One of the most important things to keep in mind before cancelling your Orangetheory subscription is that you may lose any discounted rates or promotions that you were receiving as a member. If you plan on rejoining in the future, you may not be able to take advantage of these same offers again. It's also important to consider any long-term fitness goals you may have and whether Orangetheory is still the best fit for you. If you're unsure, consider speaking with a fitness professional or personal trainer to help guide your decision.

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