How to cancel Noom subscription

Updated: May 10, 2023
6 min read
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How to cancel Noom subscription
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by Yelyzaveta Tsyplenko
Tech Expert & Writer
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Quality Control team

If you're looking to cancel your Noom subscription, you've come to the right place. In this guide, we'll walk you through the steps to cancel or deactivate your Noom subscription.

Before we start

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Steps to cancel Noom subscription

To start the cancellation process, users will need to have access to their Noom account and be logged in.

Here are the steps to cancel your Noom subscription:

  1. Open the Noom app on your device and log in to your account.
  2. Tap on the “Settings” icon located in the top left corner of the screen.
  3. Scroll down and select “Account Settings.”
  4. Tap on “Manage Subscription.”
  5. Select “Cancel Subscription” and follow the prompts to confirm the cancellation.

It's important to note that once you stop the Noom service, you will no longer have access to any of the features or benefits of the program. Additionally, if you cancel your Noom account, you will lose all of your progress and data.

What are some good Noom alternatives?

Some users may be looking for alternative options that offer similar features and benefits. Here are some good Noom alternatives and the main functions they duplicate:

  • MyFitnessPal - This app allows users to track their food intake, set goals, and monitor their progress toward weight loss.
  • Lose It! - Similar to Noom, Lose It! helps users track their food intake, exercise, and overall progress toward their weight loss goals.
  • Weight Watchers - This program offers a comprehensive weight loss plan that includes tracking food intake, exercise, and support from a community of users.
  • Fitbit - This wearable device tracks physical activity, sleep, and heart rate, providing users with a comprehensive view of their overall health and fitness.
  • SparkPeople - This app offers a variety of tools to help users track their food intake, exercise, and overall progress toward their weight loss goals.

Overall, these Noom alternatives offer similar features and benefits to help users achieve their weight loss goals. Whether you prefer an app, wearable device, or comprehensive weight loss program, there are plenty of options available to help you reach your goals.

What to do if you're having troubles

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One common problem that may arise is the inability to cancel the subscription due to an error message. In such cases, users should ensure that they are using the correct login credentials and that their internet connection is stable. If the issue persists, users can try clearing their browser cache and cookies or using a different browser.

Another issue that users may face is the subscription still being active even after canceling it. In such cases, users should check their email for a confirmation of the cancellation and ensure that they have followed the correct cancellation process. If the subscription is still active, users can contact the Noom support team for assistance.

It is also important to note that users should cancel their subscription before the next billing cycle to avoid being charged. If users are unsure about the cancellation process or encounter any issues, they can contact the Howly experts team for assistance. Our team of experts is available 24/7 to provide support and guidance to users facing any issues with their Noom subscription.

F.A.Q.

How do I cancel my Noom subscription?

You can cancel your Noom subscription by going to the “Account” section in the app, selecting “Cancel Subscription,” and following the prompts.

Will I be charged if I cancel my Noom subscription?

No, you will not be charged if you cancel your Noom subscription before the next billing cycle.

Can I get a refund if I cancel my Noom subscription?

No, Noom does not have a refund policy for subscription cancellations. However, you will still have access to the app until the end of your billing cycle.

What happens to my data if I cancel my Noom subscription?

Your data will be saved in the app for up to 6 months after cancellation. If you decide to re-subscribe within that time frame, your data will be restored. Otherwise, it will be permanently deleted.

Conclusion

In conclusion, canceling a Noom subscription is a straightforward process that can be done through the app in a few simple steps. However, users must keep in mind that canceling the subscription will result in the loss of all progress and data associated with the program. For those looking for alternative weight loss options, there are plenty of apps, programs, and wearable devices available that offer similar features and benefits. If users encounter any issues during the cancellation process or have any questions, the Howly expert's team is available 24/7 to provide support and guidance.

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Comments

8 comments
Joshua Adams
Invalid Date
If you're struggling with canceling Noom, hit up their customer support. Shoot them an email or jump into a live chat.
Chance
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Hey, anyone else signed up for Noom through a third-party platform? How the heck do we cancel?
Chloe Brown
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The instructions were crystal clear!
Queen Madge
Invalid Date
Ugh, canceling Noom was a pain. The customer support left me hanging, and it was frustrating as heck.
Biggie
Invalid Date
The article nailed it with the canceling steps, but it would've been great to know about any sneaky fees or refund policies involved.
Stevie Spark
Invalid Date
Warning: Noom might still charge you even after canceling. Any tips on dealing with their billing shenanigans? Feeling annoyed!
MJ Magic
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Hey, got any suggestions for weight loss programs like Noom? I'm so done with them, need a fresh start.
Isabella Hernandez
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I owe you one! The guide helped me cancel my Noom subscription smoothly. It's such a relief to be free from their clutches!

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