How to cancel ExpressVPN subscription

Updated: May 12, 2023
6 min read
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How to cancel ExpressVPN subscription
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by Mia Green
Tech Expert & Writer
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Quality Control team

If you are looking to cancel your ExpressVPN subscription, you have come to the right place. In this guide, we will walk you through the steps to cancel or deactivate your ExpressVPN subscription.

Before we start

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Steps to cancel ExpressVPN subscription

To cancel your ExpressVPN subscription, you will need to have access to your account credentials and a device with an internet connection. Once you have these, you can follow the steps below to stop the ExpressVPN service and cancel your account.

  1. Log in to your ExpressVPN account on the website.
  2. Click on the Subscription tab on the left-hand side of the screen.
  3. Scroll down to the Manage Settings section and click on Turn off automatic renewal.
  4. A pop-up window will appear asking you to confirm that you want to cancel your subscription. Click Confirm.
  5. Your subscription will now be canceled, and you will no longer be charged for the service.

If you want to cancel your ExpressVPN account entirely, you will need to contact customer support. They will be able to assist you in canceling your account and ensuring that all of your personal information is removed from their system. To cancel your ExpressVPN account, simply reach out to customer support and request that they cancel your account. They will guide you through the process and ensure that your account is canceled properly.

What are some good ExpressVPN alternatives?

There are several good alternatives available in the market that offer similar features and functionalities. These alternatives can be categorized based on the main functions that ExpressVPN provides, which are:

  • Security and Privacy: ExpressVPN is known for its robust security and privacy features. Some good alternatives that offer similar security and privacy features include NordVPN, CyberGhost, and Surfshark.
  • Speed and Performance: ExpressVPN is also known for its fast and reliable connection speeds. Some good alternatives that offer similar speed and performance include IPVanish, Private Internet Access (PIA), and VyprVPN.
  • Compatibility and Ease of Use: ExpressVPN is compatible with a wide range of devices and platforms and is easy to use. Some good alternatives that offer similar compatibility and ease of use include TunnelBear, Windscribe, and ProtonVPN.
  • Customer Support: ExpressVPN offers excellent customer support, with 24/7 live chat and email support. Some good alternatives that offer similar customer support include PureVPN, HideMyAss, and StrongVPN.

What to do if you're having troubles

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Unable to cancel the subscription owing to an error message or technical problems is a regular problem. Users can try deleting their browser's cache and cookies in these circumstances, or they can use a new browser to visit the ExpressVPN website. Users can ask for help from the ExpressVPN support staff if the issue continues.

Another issue that users may face is the cancellation not being processed correctly, resulting in continued billing. In such cases, users should check their account settings to ensure that the subscription has been canceled and contact the ExpressVPN support team to resolve the issue.

It is important to note that canceling a subscription may result in the loss of access to the VPN service. Therefore, users should ensure that they have an alternative VPN service or plan before canceling their ExpressVPN subscription.

In case of any trouble with cancelation, users can contact the Howly experts team for assistance. Our team of experienced professionals can provide guidance and support to resolve any issues related to ExpressVPN subscription cancellation.

F.A.Q.

How can I cancel my ExpressVPN subscription?

You can cancel your ExpressVPN subscription by logging into your account on the website, clicking on the Subscription tab, and then selecting Cancel Subscription.

Is there a cancellation fee for ExpressVPN?

No, there is no cancellation fee for ExpressVPN. You will only be charged for the time you have used the service.

Will I get a refund if I cancel my ExpressVPN subscription?

Yes, you can. ExpressVPN offers a 30-day money-back guarantee. You will receive a full refund if you cancel within 30 days of signing up.

Can I still use ExpressVPN after I cancel my subscription?

No, you will not be able to use ExpressVPN after you cancel your subscription. Your account will be deactivated, and you will need to sign up again if you want to use the service in the future.

Conclusion

Cancel your ExpressVPN subscription by logging in to the website, turning off automatic renewal, and contacting customer support. Alternatives to ExpressVPN are available based on security and privacy features. ExpressVPN is known for its security and privacy features, speed and performance, compatibility and ease of use, and customer support. Users should check their account settings and contact the Howly experts team for assistance.

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