How to cancel an OnStar subscription

Updated: April 11, 2023
6 min read
How to cancel an OnStar subscription
by Gary Spenser
Tech Expert & Writer
Checked by
Quality Control team

We would like to guide you on how to cancel your OnStar subscription. OnStar is a subscription-based service that provides various features such as emergency assistance, navigation, and remote vehicle access. If you wish to cancel your OnStar subscription, please follow the steps mentioned below.

Before we start

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We hope this guide will be helpful in canceling or deactivating your OnStar subscription. If you have any further questions or concerns, please do not hesitate to contact OnStar customer service.

Steps to cancel OnStar subscription

To start the cancellation process, users will need to have their OnStar account information ready, including their account number and PIN.

Here are the steps to cancel an OnStar subscription:

  1. Call OnStar customer service at 1-888-4-ONSTAR (1-888-466-7827).
  2. Once connected, inform the representative that you want to stop the OnStar service and cancel your OnStar account.
  3. Provide the representative with your account number and PIN for verification purposes.
  4. The representative will then guide you through the cancellation process and provide any necessary information regarding refunds or final charges.
  5. Once the cancellation is complete, you will receive a confirmation email or letter from OnStar.

It's important to note that canceling your OnStar subscription will stop the OnStar service and cancel your OnStar account. If you have any questions or concerns about the cancellation process, don't hesitate to contact OnStar customer service for assistance.

What are some good OnStar alternatives?

OnStar is a popular service that provides a range of features, such as emergency assistance, vehicle diagnostics, and navigation. However, there are some good alternatives available in the market that offer similar functions.

Here are some of the main OnStar functions that these alternatives duplicate:

  1. Emergency Assistance: Many alternatives, such as AAA,, and RapidSOS, offer emergency assistance services that can connect you with a live operator who can dispatch emergency services to your location.
  2. Vehicle Diagnostics: Apps like FIXD and CarMD provide real-time diagnostic information about your vehicle's health, including engine codes, maintenance reminders, and repair estimates.
  3. Navigation: Popular navigation apps like Google Maps, Waze, and Apple Maps offer turn-by-turn directions, real-time traffic updates, and voice-guided navigation.
  4. Remote Start and Lock/Unlock: Some alternatives like Viper SmartStart and DroneMobile allow you to remotely start your vehicle, lock/unlock doors, and even control other features like the climate control system.

Overall, there are many good alternatives to OnStar that offer similar functions and features. It's important to research and compares different options to find the one that best fits your needs and budget.

What to do if you're having troubles

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One of the most common problems is the loss of access to OnStar services, such as emergency assistance, vehicle diagnostics, and remote access. This can be particularly concerning for users who rely on these services for their safety and convenience.

Another issue that may occur is the inability to cancel the subscription due to technical difficulties or errors. In such cases, users may need to contact the OnStar customer support team or seek assistance from a technical expert to resolve the issue.

To troubleshoot problems related to canceling an OnStar subscription, users can try restarting their vehicle and checking their account status to ensure that the subscription has been properly canceled. They can also check their billing statement to confirm that they are no longer being charged for the service.

If users encounter any issues during the cancellation process, they should not hesitate to contact the Howly experts team for assistance. Our team of technical experts is available 24/7 to help users resolve any issues related to OnStar services, including canceling subscriptions. We can provide step-by-step guidance and troubleshooting tips to ensure that users can cancel their subscriptions without any problems.


How do I cancel my OnStar subscription?

You can cancel your OnStar subscription by calling OnStar customer service at 1-888-4-ONSTAR (1-888-466-7827) or by logging into your account on the OnStar website.

Is there a cancellation fee for OnStar?

No, there is no cancellation fee for OnStar. However, if you cancel your subscription before the end of your contract term, you may be charged a prorated amount for the remaining months.

Will I receive a refund if I cancel my OnStar subscription early?

Yes, if you cancel your OnStar subscription early, you may be eligible for a prorated refund for the remaining months of your contract term.

Can I cancel my OnStar subscription at any time?

Yes, you can cancel your OnStar subscription at any time. However, if you cancel before the end of your contract term, you may be charged a prorated amount for the remaining months.


In conclusion, canceling your OnStar subscription can be done by calling their customer service hotline or by visiting their website. It is important to note that canceling your subscription may result in the loss of certain features and services, such as emergency assistance and remote vehicle access. Additionally, if you have a contract with OnStar, canceling before the end of the contract may result in early termination fees. Therefore, it is important to carefully consider your decision before canceling your subscription.

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Declan Woods
May 08, 2023
Decent guide, but some parts could be clearer.
May 03, 2023
Super helpful article! 🌟🚘
Leah Foster
April 28, 2023
This article was exactly what I needed to finally cancel my OnStar subscription.
April 24, 2023
I appreciate the level of detail in this guide.
April 19, 2023
Cancellation made easy! πŸ˜ƒπŸ™Œ
Green I
April 15, 2023
I've been trying to cancel my OnStar subscription for a while, and this article finally provided me with the information I needed.
April 10, 2023
Straightforward guide! Thanks! πŸš—πŸ‘

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