How to cancel an EA Play subscription

Updated: November 01, 2023
6 min read
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How to cancel an EA Play subscription
author
by Chris Wolker
Tech Expert & Writer
Checked by
Quality Control team

Welcome to EA Play, a subscription service that offers access to a vast library of games, exclusive content, and early access to upcoming titles. If you're looking to cancel your EA Play subscription, you've come to the right place. In this guide, we'll walk you through the steps to cancel or deactivate your EA Play subscription.

Before we start

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Steps to cancel EA Play subscription

To start the cancellation process, users will need to have access to their EA account and be logged in.

Here are the steps to cancel an EA Play subscription:

  1. Log in to your EA account on the EA website.
  2. Click on the EA Play tab located at the top of the page.
  3. Select Manage My Subscription from the drop-down menu.
  4. Click on Cancel Subscription located at the bottom of the page.
  5. Follow the prompts to confirm the cancellation of your EA Play subscription.
  6. Stop EA Play service once the cancellation process is complete.
  7. Cancel your EA Play account if you no longer wish to use the service.

It is important to note that once the cancellation process is complete, users will no longer have access to the EA Play service. We recommend that users cancel their subscriptions at least 24 hours before the next billing cycle to avoid being charged for the next month. If you have any further questions or concerns, please do not hesitate to contact our Technical Support team for assistance.

What are some good EA Play alternatives?

While EA Play offers a variety of benefits such as early access to new games, discounts on purchases, and access to a library of games, other services offer similar functions.

Here are some good alternatives to EA Play and the main functions they duplicate:

  • Xbox Game Pass offers a library of games to play, including new releases, and discounts on purchases.
  • PlayStation Now provides access to a library of games to play, including new releases, and discounts on purchases.
  • Google Stadia offers a library of games to play, including new releases, and discounts on purchases.
  • Amazon Luna provides access to a library of games to play, including new releases, and discounts on purchases.
  • Ubisoft+ offers a library of games to play, including new releases, and discounts on purchases.

While these services may not be exact replicas of EA Play, they do offer similar functions that gamers may find useful. It's important to research and compare these services to determine which one best fits your gaming needs.

What to do if you're having troubles

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One common problem that may arise is the inability to cancel the subscription due to an error message. In such cases, users should ensure that they are using the correct login credentials and that their payment information is up to date.

Another issue that may occur is the subscription continuing to renew even after the user has canceled it. In such cases, users should check their account settings to ensure that the subscription has been successfully canceled. If the issue persists, users can contact the EA Play support team for further assistance.

It is important to note that canceling an EA Play subscription may result in the loss of access to certain games and features. Users should be aware of the consequences of canceling their subscriptions before proceeding with the cancellation process.

In case of any trouble with cancelation, users can contact the Howly experts team for immediate assistance. Our team of experts is available 24/7 to help users troubleshoot any issues they may encounter while canceling their EA Play subscription.

FAQ

How do I cancel my EA Play subscription?

You can cancel your EA Play subscription by logging into your EA account on the EA website, navigating to the Subscriptions tab, and selecting Cancel Subscription.

Will I receive a refund if I cancel my EA Play subscription early?

No, EA Play subscriptions are non-refundable. However, you will still have access to the service until the end of your current billing period.

Can I cancel my EA Play subscription through the Xbox or PlayStation store?

Yes, you can cancel your EA Play subscription through the Xbox or PlayStation store by navigating to the Subscriptions section and selecting Cancel Subscription.

Conclusion

In conclusion, canceling your EA Play subscription is a straightforward process that can be done through your account settings on the EA website or through your gaming console. It is important to note that canceling your subscription will result in the loss of access to all EA Play games and benefits. Therefore, it is recommended that you consider the timing of your cancellation carefully to ensure that you have maximized the value of your subscription. Additionally, it is important to keep in mind that any unused subscription time will not be refunded, so it is best to cancel your subscription close to the end of your billing cycle. If you have any further questions or concerns, please do not hesitate to contact EA customer support for assistance.

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