How to cancel a Photoshop subscription

Updated: May 18, 2023
6 min read
How to cancel a Photoshop subscription
by Mykola Hezhoian
Tech Expert & Writer
Checked by
Quality Control team

Welcome to our technical support guide on how to cancel your Photoshop subscription. If you are looking to cancel your Photoshop subscription, then you have come to the right place. In this guide, we will walk you through the steps to cancel or deactivate your Photoshop subscription.

Before we start

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Steps to cancel Photoshop subscription

To cancel your Photoshop subscription, you need to follow a few simple steps. Before starting the process, make sure you have access to the email address associated with your Adobe account. This is important because Adobe will send a confirmation email to that address once you cancel your subscription.

  1. Go to the Adobe website and sign in to your account.
  2. Click on Manage Account from the list of options.
  3. Then find and click on Plans & Products and select the plan you want to cancel.
  4. Click on Cancel Plan on the right-hand side of the page.
  5. Follow the on-screen instructions to confirm your cancellation.

Once you complete these steps, your Photoshop subscription will be canceled. Please note that canceling your subscription will stop your access to Photoshop once and for all. If you want to continue using Photoshop, you need to subscribe again.

What are some good Adobe Photoshop alternatives?

Adobe Photoshop is undoubtedly one of the most popular photo editing software in the world, with its advanced features and intuitive interface. However, it is not the only option available, and there are several other software that can give it a run for its money. In this answer, we will look at five Photoshop alternatives that are popular in the USA and their main features.

  • GIMP: GNU Image Manipulation Program is a free, open-source photo editing software that can be used on Windows, Mac, and Linux. It offers many of the same features as Photoshop, such as layers, masks, and advanced image editing tools. GIMP also has a large community of users who contribute to its development and offer support to new users.
  • Affinity Photo: It is a professional photo editing software that is popular among photographers and designers. It offers advanced features such as non-destructive editing, HDR merging, and panorama stitching. Affinity Photo is available for a one-time fee, and it is compatible with Windows, Mac, and iPad.
  • Corel PaintShop Pro: It is a popular photo editing software that offers a range of features such as layers, brushes, and filters. It also has advanced tools for image correction, HDR merging, and panorama stitching. PaintShop Pro is available for a one-time fee, and it is compatible with Windows.
  • Pixlr: It is a free, web-based photo editor that can be used on any platform with an internet connection. It offers a range of features such as layers, filters, and advanced image editing tools. Pixlr also has a mobile app for iOS and Android devices.
  • Canva: It is a web-based graphic design tool that is popular among businesses and social media marketers. It offers a range of features such as templates, graphics, and text tools that can be used to create designs for social media, presentations, and marketing materials. Canva has a free version and a paid version with more features, and it is compatible with any platform with an internet connection.

What to do if you're having troubles

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One of the most common issues is the inability to cancel the subscription due to technical glitches or errors. In such cases, users are advised to clear their browser cache and cookies and try again. If the problem persists, they can try using a different browser or device to cancel the subscription.

Another issue that users may face is the accidental cancellation of their subscriptions. In such cases, users can contact Adobe support immediately to reinstate their subscription. It is important to note that once the subscription is canceled, all the data associated with the account will be permanently deleted, and there will be no way to retrieve it.

Users may also face issues with the refund process. If the user has canceled the subscription within the refund period, they are entitled to a refund. However, if the refund is not processed within the stipulated time, users can contact Adobe support to resolve the issue.

In case users encounter any other issues while canceling their Photoshop subscription, they can contact the Howly experts team for assistance. Our team of experts is available 24/7 to provide prompt and effective solutions to all your Adobe-related problems.


How long does it take to process a refund for a canceled Photoshop subscription?

The refund process for a canceled Photoshop subscription typically takes up to 10 business days to complete. However, it may take longer depending on the payment method used and the specific circumstances of the cancellation.

What happens to my files and projects after canceling my Photoshop subscription?

After canceling your Photoshop subscription, you will still have access to any files and projects that you have saved on your computer or in cloud storage. However, you will no longer have access to Photoshop software or any cloud-based features, such as syncing or cloud storage.

Can I still use Photoshop after canceling my subscription?

No, you will no longer have access to Photoshop software or any cloud-based features after canceling your subscription. However, you can still open and edit files that you have saved on your computer or in cloud storage using other software.

Can I cancel my Photoshop subscription at any time?

Yes, you can cancel your Photoshop subscription at any time. However, keep in mind that canceling before the end of your billing cycle may result in early termination fees or forfeiture of remaining prepaid amounts.

What should I do if I'm having trouble canceling my Photoshop subscription?

If you're having trouble canceling your Photoshop subscription, you can contact Adobe customer support for assistance. They can help you troubleshoot any technical issues or guide you through the cancellation process.


In conclusion, canceling your Photoshop subscription is a straightforward process that can be done in a few simple steps. First, sign in to your Adobe account, select the plan you want to cancel, and click Cancel Plan. Follow the prompts to confirm your decision, and your subscription will be canceled. It's important to note that once you cancel your subscription, your data will be permanently deleted. Therefore, it's crucial to make sure you have backed up any important information before proceeding with the cancellation process.

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