How to cancel a Fitbit Premium subscription

Updated: April 21, 2023
6 min read
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How to cancel a Fitbit Premium subscription
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by Christine Tomas
Tech Expert & Writer
Checked by
Quality Control team

To assist you with achieving your health and exercise objectives, Fitbit Premium is a premium membership program that provides tailored insights, advice, and unique content. Please use the actions listed below to cancel your membership if you have made that decision.

Before we start

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Steps to cancel Fitbit Premium subscription

Before we begin, please ensure that you have access to your Fitbit account and a valid payment method. Here are the steps to cancel your Fitbit Premium subscription:

  1. Log in to your Fitbit account on a web browser.
  2. Click on your profile picture in the top right corner and select "Account Settings."
  3. Scroll down to the "Subscriptions" section and click on "Manage" next to Fitbit Premium.
  4. Click on "Stop Fitbit Premium Service" and follow the prompts to confirm the cancellation.
  5. Once the cancellation is confirmed, you will receive an email confirming that your Fitbit Premium account has been canceled.

Please note that if you cancel your Fitbit Premium account before the end of your current billing cycle, you will still have access to the premium features until the end of the cycle.

What are some good Fitbit Premium alternatives?

Luckily, there are some great alternatives out there that offer similar features. Here are some of the main Fitbit Premium functions and the services that duplicate them:

  • Personalized coaching - Some good alternatives for personalized coaching include MyFitnessPal, MyPlate by Livestrong, and Noom.
  • Sleep tracking - Sleep tracking is a popular feature of Fitbit Premium, and it can also be found on other apps such as Sleep Cycle, Pillow, and SleepScore.
  • Workout tracking - If you're looking for an alternative to Fitbit Premium's workout tracking, consider apps like Nike Training Club, JEFIT, and Strong.
  • Nutrition tracking - For those who want to track their nutrition, MyFitnessPal, Lose It!, and Cronometer are great alternatives to Fitbit Premium.
  • Mindfulness and meditation - Fitbit Premium offers mindfulness and meditation exercises, but you can also find similar features on apps like Headspace, Calm, and Insight Timer.

Overall, there are many great alternatives to Fitbit Premium that offer similar features.

What to do if you're having troubles

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One common problem is that the user may not be able to cancel the subscription through the app or website. Another issue that may arise is that the user may not receive a confirmation email after canceling the subscription. This can be resolved by checking the spam folder in their email account or contacting our support team for further assistance.

It is also important to note that canceling the subscription may result in the loss of certain features or data. Users should ensure that they have backed up any important data before canceling their subscription.

In summary, if a user encounters any issues while canceling their Fitbit Premium subscription, they should contact our Howly experts team for assistance. It is also important to back up any important data before canceling the subscription.

F.A.Q.

How do I cancel my Fitbit Premium subscription?

To cancel your Fitbit Premium subscription, go to your account settings on the Fitbit app or website, select "Premium," and then select "Cancel Subscription."

Will I be refunded if I cancel my Fitbit Premium subscription?

You won't receive a refund for any unused portion of your Fitbit Premium membership if you cancel it before the end of your paying cycle.

Can I still use my Fitbit device without a Premium subscription?

Yes, you can still use your Fitbit device without a Premium subscription. However, you will lose access to Premium features such as personalized insights and guided programs.

Will my data be deleted if I cancel my Fitbit Premium subscription?

No, your data will not be deleted if you cancel your Fitbit Premium subscription. You will still be able to access your data on the Fitbit app or website.

Conclusion

Fitbit Premium is a premium membership program that provides tailored insights, advice, and unique content. To cancel your membership, log in to your Fitbit account and click on "Manage" next to Fitbit Premium. Follow the prompts to confirm the cancellation and receive an email confirming the cancellation. Alternatives to Fitbit Premium include MyFitnessPal, MyPlate by Livestrong, and Noom. Sleep tracking, workout tracking, nutrition tracking, and mindfulness and meditation are popular features of Fitbit Premium.

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Comments

10 comments
Yvonne Chesney
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Please stop payment Do not have versa 3. Want payment stopped.
1 reply
  1. Howly team
    Invalid Date
    Yvonne Chesney, Hello! We are not Fitbit official support service. Howly is the questions-and-answers marketplace, where people get high-quality personalized consultations from top professionals 24/7. If you need help with your issue, please use a chat window to contact our experts. Have a nice day!
Mia Foster
Invalid Date
Yes, you can cancel your Fitbit Premium subscription at any time.
1 reply
  1. Yvonne
    Invalid Date
    Mia Foster, Do not have versa 3.
Enthusiast
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Can I cancel my Fitbit Premium subscription mid-billing cycle? Or do I need to wait until the end of my current billing cycle to cancel?
Elijah
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This guide didn't just save me time, it saved me a headache too!
Liam
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I'm not a Fitbit Premium subscriber, but it's great to know that there are resources available for people who may need to cancel their subscriptions. Thanks for sharing this guide!
MindfulMeditator
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This guide to canceling a Fitbit Premium subscription was so helpful! I appreciated the detailed instructions and screenshots. Thank you! 🌟
Mike
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I appreciate your guide to canceling a Fitbit Premium subscription, but I had trouble finding the cancellation option on my device. Your guide could have been more clear on this point 😕
FoodieFanatic
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Hey, just wanted to drop by and say a huge thank you for sharing this guide on canceling a Fitbit Premium subscription. Your tips and step-by-step instructions were a lifesaver! 🙏

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