Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Did you try to restart your console?
Did you try to restart your console?
Customer Reply
Yes and turned off the router
Do error occur when you open the game, correct?
Customer Reply
Yes , failure to launch game
Is it for one game or for any one?
Customer Reply
Just the 1 fifa 23
Got it.
Customer Reply
Tried to re install with no luck
Check the available updates for the game, please.
Customer Reply
There's no updates
Try to press Xbox button go to the menu "profiles and system" and sing out and sign in again.
Customer Reply
Tried that to
To no avail?
Customer Reply
Nope
Try resetting the Xbox console to factory default.
Can you tell the model series?
Can you tell the model series?
Customer Reply
Xbox series s
Noted
Did you try to reset the Xbox console to factory default?
Did you try to reset the Xbox console to factory default?
Customer Reply
Will I lose any games or progress made?
No, you will not lose your games and progress.
Customer Reply
Ok cool will do that now.
1. Press the Xbox Button to open the guide and select Profile & System,
2. Under Profile & System select Settings.
3. Under Settings, select System and then select Console Info.
4. Under Console Info, select, Reset Console.
5. After selecting Reset Console choose Reset and keep my games and apps.
2. Under Profile & System select Settings.
3. Under Settings, select System and then select Console Info.
4. Under Console Info, select, Reset Console.
5. After selecting Reset Console choose Reset and keep my games and apps.
Customer Reply
Thanks will do that
Keep me posted!
Customer Reply
Yup
Thank you!
Customer Reply
Sorted. Thank you so much. Done the system reset as you advised.
My pleasure!
Customer Reply
Have an awesome day/night further
I am so pleased to see your issue got resolved!
No comments yet...
Comments