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*****
Nice to meet you, *****!
Did you try to restart your console?
Yes and turned off the router
Do error occur when you open the game, correct?
Yes , failure to launch game
Is it for one game or for any one?
Just the 1 fifa 23
Got it.
Tried to re install with no luck
Check the available updates for the game, please.
There's no updates
Try to press Xbox button go to the menu "profiles and system" and sing out and sign in again.
Tried that to
To no avail?
Nope
Try resetting the Xbox console to factory default.
Can you tell the model series?
Xbox series s
Noted
Did you try to reset the Xbox console to factory default?
Will I lose any games or progress made?
No, you will not lose your games and progress.
Ok cool will do that now.
Thanks will do that
Keep me posted!
Yup
Thank you!
Sorted. Thank you so much. Done the system reset as you advised.
My pleasure!
Have an awesome day/night further
I am so pleased to see your issue got resolved!
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