Updated: April 10, 2023
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by Viktoriia Yushkevych
Tech Expert & Writer
375 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

Will I still be able to use my BTinternet.com email address when I transfer to TalkTalk?

Top answer

Hello, thank you for using Howly.
You can still access your BT email address for 60 days after you switch to a new broadband provider.
After that, you'll have to subscribe to BT's Premium Mail service to retain access.

Customer Replay

Do I therefore have to manually transfer all the email addresses?

Yes, you would need to manually transfer the data from your email.
Also, you can install a free mail client like Thunderbird or eM Client and then add the two accounts to the client (your old email account and a new one)
You should then be able to copy the messages from the original account to the new account.

Customer Replay

Thank you, nothing else at this time.

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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