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Regarding the twitter
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Alright, how can I help?
I sent a message to one member in twitter, but I do not know if my message was not private...
Means everyone can see my message which is not good
I see
Can You take a look in twitter please?
Direct Messages are the private side of Twitter. You can use Direct Messages to have private conversations with people about Tweets and other content.
Could you help me to delete the message I just sent it?
You have made a twit or you sent a message in Direct messages?
I do not know. I am new to the twitter.
I see. Could you send me the screenshot of the page where the message is located?
How do I do the screenshot of the page?
Could you share with my screen please?
Press and hold Shift, Command, and 3 simultaneously
To edit a screenshot, click the thumbnail if it appears in the corner of your screen. You might also wait for the screenshot to save to your desktop.
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Its not working...
Are you chatting with me from your Macbook?
Yes.
Please, open the message on Twitter you want to take a screenshot of and press and hold Shift, Command, and 3 simultaneously
I got the thumbnail and how can I send to you?
Make sure to press all three keys in the same time
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
where is the paper clip button?
It is in the lower right corner of that chat window
I only see the window is Go to Chat
In this chat, where you are typing messages, check the lower right corner
I do not see any
There is nothing on my end...
Could you please share with my screen?
Please, send a screenshot in the email to help@howly.com
How do I send screen to the email?
Just sent to your email. I need to know how to delete it. Because I sent to a wrong person.
Got you
Ok.
Thank you
I am the one by ***** and need to delete that message.
Got you, I received your email, please, give me a moment, to send you the instructions
Ok.
Please, follow the instructions below:
- Click on the icon of three horizontal dots in the upper-right corner of the tweet. This will open a drop-down menu.
- In the menu that appears, click Delete.
- A dialog box will appear asking you to confirm that you wish to delete the tweet. If you're sure you want to delete it, click Delete.
Ok, Let me try...
Please, take your time
Is that means It will delete my profile as well?
Absolutely not, just the tweet.
All I wanted is delete that message. nothing else.
If you follow my instructions correctly, you will only delete the tweet
Not the account itself.
Ok. Is anyone can see this message from me?
So, its not a private. And I must delete it.
If you have tweeted something that means you have sent a "public" message.
If you use "Direct Messages" you will only send a message to a single particular person.
How do I use a "Direct messages?"
- Tap the envelope icon. You’ll be directed to your messages.
- Tap the message icon to create a new message.
- In the address box, enter the name or @username of the people you wish to send a message to. A group message can include up to 50 people.
- Enter your message.
I just delete it. Please tell me the Direct message?
Please use my instructions above to access your Direct Messages.
Envelop is the one below the Notification?
Yes.
So, when you say A group message can include up to 50 people, what does mean?
You can add up to 50 people when you send a direct message.
So, these are private and if I am planning sending to one person and only this person can see my message. Is that correct?
Correct.
Could you give your office phone number please? I may add more service from your guys.
Unfortunately, we currently don't have an option to communicate via calls.
We are Howly - an online expert question and answer website that connects users with verified technical experts that can assist with any tech-related issue.
You can always come back to use if you have any further technical questions.
For your convenience, here's the link - https://howly.com/chat/
Thanks so much for helping me! So long!
Is there anything else I can do for you today?
That is all.
Understood.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
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