Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
Switched the machine off and on again but the same thing is happening with the new console as the old one. The screen is unresponsive to touch
Thank you for the information!
Please perform Reebok treadmill reset by following the steps:
1. Make sure the key is inserted properly into the main Reebok treadmill console
2. Locate the power switch on the Reebok treadmill. It is near the power cord on the frame of the
treadmill.
3. Press the power reset button and wait five minutes before you resume exercising on the treadmill.
4. Locate and check the power switch to see if it has been tripped.
5. If necessary, reset the power switch and wait five minutes before resuming the exercise.
6. Make sure the power cord is plugged securely into the surge suppressor.
7. If it is plugged in, unplug the unit, replug it into the wall, and then wait five minutes before resuming the exercise.
8. Remove and reinsert the key into the Reebok treadmill console
Let me know then please when you're done
Please perform Reebok treadmill reset by following the steps:
1. Make sure the key is inserted properly into the main Reebok treadmill console
2. Locate the power switch on the Reebok treadmill. It is near the power cord on the frame of the
treadmill.
3. Press the power reset button and wait five minutes before you resume exercising on the treadmill.
4. Locate and check the power switch to see if it has been tripped.
5. If necessary, reset the power switch and wait five minutes before resuming the exercise.
6. Make sure the power cord is plugged securely into the surge suppressor.
7. If it is plugged in, unplug the unit, replug it into the wall, and then wait five minutes before resuming the exercise.
8. Remove and reinsert the key into the Reebok treadmill console
Let me know then please when you're done
Customer Reply
Thank you. It seems to be working at the moment but we will see! I appreciate your help and will come back to you if there are any further problems.
Thank you as well, *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
Not at the moment thank you.
Sure, please start a new chat with us any time whenever you have questions
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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