Netflix wont go on TV but is going ok on phones and computers

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
What troubleshooting have you done so far?

What do you see when trying to access Netflix?

Do you use any VPN services?

These services can help you change your virtual location.

Okay.
Have you tried reinstalling the application?

Yes, correct.
Please, specify the brand and the model of your device.

You mean LG, correct?

No worries! Just making sure.
Press the remote's Home button to bring up the Home screen on the TV. Use the remote to select the Pencil icon to the right of the apps.
Use the left arrow on the remote to go to an app you want to delete and press OK on the remote.
Use the remote's up arrow to go to the X at the top of the app. Press OK. Select Yes to remove the app.

No worries, take your time.

Okay, good!
Click on the Home/Start button to open the launch bar.
Find the LG Content Store on the launch bar and click on it.
Cycle through the arrows on your remote to reach the App tab and click on it.
Find Netflix and click Install.

Okay, so on your TV you don't have access to the internet at all?

Could you please tell me when and how did the problem occur?

Before that it was working just fine?

Just to confirm that we are on the same page: when you said that you get network disconnected, was it in the LG content store, right?

On your TV, can you access any browser and try googling anything? It seems like only your TV is not connected to the Internet.

What internet-related apps do you have on your TV?

If you have Google Chrome on your TV, please, try accessing it.

Press the Settings button on your remote. Select to Network > Network Status to bring up the network status page. You should see 'Wired/Wireless network is connected' depending on your network setup. Let's check the Internet this way.

Sure, no rushing.

1) Open "Quick Setting Menu" of LG Smart TV by using remote controller & Go to
"Network" setting menu
2) Select Wi-Fi Connection and press OK button on remote controller
3) Click on "Wi-Fi Connection" Click on desired network name to connect. Wait for few seconds until TV is connected to the selected network connection

Okay, good!
Click on the Home/Start button to open the launch bar.
Find the LG Content Store on the launch bar and click on it.
Cycle through the arrows on your remote to reach the App tab and click on it.
Find Netflix and click Install.

What do you see instead?

Okay, click on that.

Okay, good job!

Let's wait for it to install.
Okay, good.
Now go back to the home screen. You should see the Netflix app here.

No problem. Let know when you have opened the app.

Do you mean that your TV is not in English?

Okay, I see.
May I ask you to restart your TV?

Okay, take your time.

Then, please, try restarting the TV. It should help.

Yes, thank you.

You see this, after you clicked on the Netflix app?

Please, do. It happens sometimes.

Let me know about the results.

Now you can access Netflix with no problem?

You are welcome!
Do you have any additional questions I can help you with?
I am so pleased to see your issue got resolved!