Updated: March 16, 2023
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by Sofiia Tsiunyk
Tech Expert & Writer
428 resolved issues

Need to find out if steam cards been activated

I bought 6-$100 cards. I need to see if money is on card

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
So you need to know if a card has already been activated.

Customer Replay


You can only find it out by using the card

Customer Replay

I tried it want, I tried logging in, yes allowed me to give information on card to verify please

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We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with Steam, we provide assistance regarding matters on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're going to do everything we can to help.
So have you tried using the cards?

Customer Replay

I tried everything on back of card it want even allowed me to check. I have tried everything possible. Do they have an toll free number that I can call them

Please note that Steam cannot assist you with a card that has not been activated. You would need to go back to the seller for a refund or to have the card activated/replaced.


Customer Replay

they will not activate my card I tried everything

Can you tell me what does it say?

Customer Replay

when I I set my card up it won’t let me in. I talk to management at Walmart and she claims that the card has already been used. I didn’t activate it so I don’t understand.

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I understand that, but can you tell me what error occurs when you try to activate the card?

Customer Replay

error message keeps saying wrong information

Then you must have put the info from the card in the wrong field
Do you have a steam account?

Customer Replay

I set one up and when I tried to login back in it wouldn’t allow me

So you have forgot your steam account info?

Customer Replay

No I saved it with my password

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But you said you can't log in?

Customer Replay

I can’t now I did the first time. Please send me information on how to redeem my card please. I will work on it until I get back in

  1. Log into your steam account
  2. Click on your username in the top right
  3. Click on "Account details"
  4. Click on "Add funds to your steam wallet"
  5. Click on "Redeem Steam wallet code"
  6. Enter your card info
  7. Submit the form
Customer Replay

Thank you 🙏🏽

Is there anything else I can do for you today?

Customer Replay

Nothing else thank you again

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

I will

You are always welcome!

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