- Apps
- Type
- Issue
- Name
- Most popular
- Computers
- Electronics & Household
- Type
- Brand
- Series
- Issue
- Gadgets
- Type
- Brand
- Series
- Issue
- Networks
- Type
- Brand
- Issue
- Most popular
- Smartphones
- Brand
- Series
- Issue
- Most popular
- Can I fix a cracked phone screen with toothpaste?
- Google temporary hold. What should I do if I encounter a temporary hold?
- How to fix the red eye on iPhone
- How to Charge a Phone With a Broken Charger Port?
- How to change a phone number on Samsung account
- How to fix water damaged iPhone
- Protect Your Android Phone from Hackers
- Tablets
- Brand
- Series
- Issue
- Most popular
- Wellness & Beauty
- Finance
My tv keeps going back to store mode
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you tell me the model of your TV?
Hisense uld4k
Thank you
What troubleshooting have you done so far?
I just bought this tv yesterday and not able to get it setup It works fine other than it keeps going back on store mode and on the left side of the screen there is a display of what tv I have
Please follow these instructions
- Turn on your Hisense TV.
- Click the Home key on your remote.
- Tap Settings icon on your remote.
- Scroll through to find Device Preferences and select it.
- You will then see the option Retail mode.
- Deselect it to disable it
Do you have any questions about the instructions?
Which one is the settings
The settings option should appear on your screen
I’m not able to get results on the screen
Could you please tell me on what step you have difficulties?
It keeps coming up with screen back to store mode
You can't complete the instructions because your TV is going to store mode, correct?
Correct
Understood.
Follow these instructions, please:
- Using your TV’s volume up and down buttons to navigate the menu, hover over “Settings” or the gear icon.
- Use the “Home” button on your TV’s control panel to select “Settings” and open the settings menu.
- Using the channel up and down buttons, select “Device Preferences.”
- With the same controls as above, find and select “Usage Mode.”
- Find “Store Mode,” “Demo Mode,” or “Usage Mode” using the channel up and down buttons, and disable it by pressing the “Home” button.
Let me know how everything is going.
I can’t watch a movie without store mode coming up I get it off but it keeps coming back
Could you please clarify, if have you turned off the store mode?
I haven’t found the store mode to turn off
Please tell me have you got to the Usage mode section?
I might have found it
Good!
Please choose it.
give me a minute
Okay, take your time :)
I just wanted to let you know, I'm here if you need me :)
I think I got the store mode off
No comments yet...
What about starting a discussion? Be the first to share your thoughts!
